Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! 1 800 number

From Canada and visiting in Florida. May I use a 1-800 number to call in Canada? If yes, does it use my minutes or go on roaming charge when I have a US package?

Resolved! Re new rules surrounding cell phone services

I have a telus mobility account, and an IPhone, and when I travel from Canada to United states or Mexico or whatever, I used to be able to hook up to WIFI and text back to Canada to another IPhone. The last time I was in the US, as soon as I tried,Te...

pdickson by Just Moved In
  • 2 replies
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Resolved! Reception on Bowen Island

I experience weak signal (even no service at times) around Snug Cove. I believe there should be better coverage near the ferry dock. Will Telus work on improvements?

ahj4513 by Just Moved In
  • 1 replies
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Resolved! No service in Canada

Does anybody know how to get an iPhone to remember that it is in Canada again after returning from the U.S.? When I cross into SK from North Dakota, it has given me a no service indication twice. Repeated network resets, power-downs, and removal of t...

Resolved! Number Change

Hi, I recently got a phone with telus, after 5 days I decided I couldn't get used to Android and wanted to return it. When I bought this phone I kept my old number I had. The phone is in perfect shape so the return was no problem. So I wanted to use ...

jordanc by Neighbour
  • 5 replies
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Resolved! changing plan during contract

I want to change my plan but I still have a year and a half left in my contract. Can I change or do I have to wait til my contract with this plan is done?