Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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No mobile Network available

Why Is My Huawei Smartphone Telling Me "Mobile Network Not Available" Since Yesterday Afternoon? Yesterday am was ok. James Mar 28th 2014

jyeo by Neighbour
  • 2 replies
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Terrible LTE service

Is there anyone else around the Lloydminster area that has noticed the terrible LTE service? I've tested the speed and it isn't even a mb faster than 4G. I can sit by my window and I'm lucky to have 1 bar. My Samsung I was using was the same issue. B...

Brettjod by Just Moved In
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Huawei Y210 - no case available?!

My phone's network is being discontinued so Telus gave me a new phone - the Huawei Y210. But they don't have any cases available for it. And I cannot find one anywhere. Even doesn't have them in stock, though it appears I can get one at Ama...


When people call my voicemail they get a busy signal. How can I fix this?

Resolved! No connection after coming back from roaming

Yesterday my phone notified me that I was roaming in the US although I was still in Canada - just close to the border. Now that I am back well within Canada, my iPhone can't find the telus carrier anymore (I have tried turning "automatic" on and off ...

Resolved! Terrible service

Why do I pay this company $80 a month for a fraction of my mere 1GB?Ridiculous service. I have 3 bars in my own room too.Is this common among other phone companies? I never experienced this with Rogers.I've been with Telus for a little over a year an...

Nrezvany by Just Moved In
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Resolved! Speed less than stellar

Just got a shiny new Galaxy Note 3 a few days ago (Galaxy S2x died) and I'm finding the speed less than desirable. I'm located in downtown Toronto, behind Maple Leaf Gardens (Yonge & College area). The speeds I was getting at home on the S2x were ave...

delerium by Friendly Neighbour
  • 11 replies
  • 0 kudos