Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Not getting incoming calls

Did your latest outage have anything to do with my phone not getting incoming calls? ..All day yesterday my phone would not get calls. .today it seems to be working fine...i couldn't call you or sign in to my account cause your site was down to find ...

rt by Neighbour
  • 5308 Views
  • 1 replies
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service down

im trying to update my account on line but i cannot sign in due to the website being down.When will it be working as I need my phone for work tomorrow (March 2nd)

ja1mi3 by Just Moved In
  • 2084 Views
  • 0 replies
  • 0 kudos

Resolved! Can i keep my old plan?

I am thinking if getting the IPhone 5s with the 2 year contract, and I was wondering I can still keep my current plan and not get a new one

tboy652 by Just Moved In
  • 5974 Views
  • 7 replies
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Resolved! No service

I have no service for my cell phone. As it's my only phone connection, it's pretty important that it works. My area is Killarney. How can I get some help with this if I can't call in?

JackieC by Just Moved In
  • 2435 Views
  • 2 replies
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Resolved! reception in Otterville, On.

I live in Otterville, On. and reception is horrible. Not only is there no reception in my house, but I have to walk outside around the farm to make or receive a call. I have ginseng customs are often I don't get there call or message till the next da...

Resolved! Automated Telus calls

I just received an automated message offering me $3000 Telus dollars. Is this legit?

Twingirl by Just Moved In
  • 2258 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone prepaid question

Hello! I'm buying an iPhone 4 locked to telus and I was just wondering if it was compatible with the prepaid services. I only wanted unlimited texting so can I purchase just that or do I have to also purchase data? I only want to use Internet when co...