Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Resolved! Roaming fees

If my friend travels to another country but I stay home, will it cost me extra to text them?

Allysha by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Not getting incoming calls

Did your latest outage have anything to do with my phone not getting incoming calls? ..All day yesterday my phone would not get calls. .today it seems to be working fine...i couldn't call you or sign in to my account cause your site was down to find ...

rt by Neighbour
  • 1 replies
  • 0 kudos

service down

im trying to update my account on line but i cannot sign in due to the website being down.When will it be working as I need my phone for work tomorrow (March 2nd)

ja1mi3 by Just Moved In
  • 0 replies
  • 0 kudos

Resolved! Can i keep my old plan?

I am thinking if getting the IPhone 5s with the 2 year contract, and I was wondering I can still keep my current plan and not get a new one

tboy652 by Just Moved In
  • 7 replies
  • 0 kudos

Resolved! No service

I have no service for my cell phone. As it's my only phone connection, it's pretty important that it works. My area is Killarney. How can I get some help with this if I can't call in?

JackieC by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! reception in Otterville, On.

I live in Otterville, On. and reception is horrible. Not only is there no reception in my house, but I have to walk outside around the farm to make or receive a call. I have ginseng customs are often I don't get there call or message till the next da...

Resolved! Automated Telus calls

I just received an automated message offering me $3000 Telus dollars. Is this legit?

Twingirl by Just Moved In
  • 1 replies
  • 0 kudos