TELUS Neighbourhood

Why am I not on the 4G network yet

Why am I not on 4G network yet

Cancelling Rate Plan?

I don't get it. I have a $70 per month plan going, and I just want to cancel it and get something cheaper because I don't need 6 gb a month. Why is it impossible to cancel it online? I can't stop the auto payments or anything. It was just a monthly t...

Costomer Service

No mobile Network available

Why Is My Huawei Smartphone Telling Me "Mobile Network Not Available" Since Yesterday Afternoon? Yesterday am was ok. James Mar 28th 2014

Terrible LTE service

Is there anyone else around the Lloydminster area that has noticed the terrible LTE service? I've tested the speed and it isn't even a mb faster than 4G. I can sit by my window and I'm lucky to have 1 bar. My Samsung I was using was the same issue. B...

Huawei Y210 - no case available?!

My phone's network is being discontinued so Telus gave me a new phone - the Huawei Y210. But they don't have any cases available for it. And I cannot find one anywhere. Even Amazon.ca doesn't have them in stock, though it appears I can get one at Ama...

wonderful website

I like to be part of this awesome website. Thank you

Changing my phone number

voicemail

When people call my voicemail they get a busy signal. How can I fix this?