When will webmail be up for iOS?
We have not been able to connect for 8 hours. Where can we check webmail status I.e is it up or are there issues?
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Voice Mail Map
Greetings,Where can I find a voice mail map?I received an email saying that my voicemail was going to be upgraded on January 21, so I through out the map that I had. When the upgrade didn't happen, I called Telus. They said that the email was a mista...
Can I suspend my account to prevent bill payments?
I recently got a work mobile and would like to suspend my personal mobile. Is this possible, how much does it cost and for how long can I do this?
Is it normal to be charged per use on picture and video text messages?
New data subscriber with 3 gig unlimited text plan. Sent text pics and videos to people outside my local area and was charged.
cost of using the net
what would the rates be if I used the internet on my phone
After my contract ends...
I'm currently in the final year of one of the old 3 year corporate plans and to be honest, I don't like what's being offered in the current 2 year plans. I understand that if I buy a new subsidized phone when my contract ends I will have to enter a n...
Can I upgrade to the new iPhone in the fall with no penalty?
My iPhone 5s was stolen. I only had 6 months left on my contract. I want to get another 5s. I don't really care for the iPhone 6 series. If I pay off my phone and get a 5s on a new 2 year plan can I upgrade to the iPhone 7 in the fall on the same 2 y...
Device balance for phone bought for No Term price?
I bought my iPhone 5S 64GB at the No Term price in May 2014. Why does my bill show a device balance to this day? When i bought the phone I was told there would be no device balance outstanding.
Wifi Calling
When will Telus launch WiFi calling? My house is in a Telus dead zone, and WiFi calling would possibly save me a lot of trouble. I've seen the Telus Extend iPhone app, but it doesn't seem to work ( errors out on launch). I'd prefer if they did Wifi c...
Resolved! How do I get/redeem my activation credit (prepaid)?
Box states I'm supposed to get "Telus activation credit". Didn't get any during sim registration, so had to use a prepaid voucher during signup. Now I got a text telling me "You have 7 days to qualify for activation credits, call #123 for more info"....
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