Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! Prepaid and portiing number

Hi folks,I use prepaid service from Petro Canada mobility now going on 10 years. Telus' 100$/year prepaid package is very attractive so,if i have an unlocked Samsung S4 (given to me by a family member in Ontario who's gone onto using a iPhone) could ...

FrankMtl by Organizer
  • 2 replies
  • 0 kudos

Resolved! Question about prepaid sim card

My question is I have bought a unlocked iPhone 5 but it requires the nano sim card and my sim card from my previous phone i used is micro and wont fit into my new iPhone 5. Can I just buy a new prepaid nano sim card from the telus store and use my te...

TELUS Extend login

Hi, I'm a Telus Extend user since about 2 months. I'm always loging out the app when I get network because cause I want to use it only on wi-fi. I am half the time in a zone where there is absolutely no signal. When I get in that zone I usually login...

no signal at home

So moved into a basement suite and have no signal. what is the best way to fix that without spending $300 - $500

philfreez by Just Moved In
  • 2 replies
  • 0 kudos

Unlimited Plan

So T-Mobile is offering Unlimited Everything plan to their customer, which include Unlimited Data in Canada. Yet our Big-Three can't even offer Unlimited do Canadians.... How Sad

shan786 by Neighbour
  • 1 replies
  • 0 kudos

Name Display for Caller ID

I wonder why TELUS does not allow customers to display their name instead of "British Columbia" for their caller ID name?I have searched a bit on Google and all that has been explained was due to "privacy." But if you give someone a choice (to opt in...

Wi-Fi Calling

Greetings, Does Telus support Wi-Fi Calling? Thanks,Shane.

Shane by Leader
  • 4 replies
  • 0 kudos

SMTP server not working on one device

So this morning I check my email, and get an error on sending that my Telus email or password is incorrect when replying from my iPhone. The credentials are unchanged from yesterday when it did, though I have travelled from BC to AB. Using my iPad, t...

NFtoBC by Community Power User
  • 2 replies
  • 0 kudos

Unhappy with fees to block data

I've already officially complained about the decision to charge me to place data blocks on my kids phones but was encouraged by your online support to direct my disatisfaction here. Your customer representative I spoke to on the phone yesterday deser...

Merlotbay by Just Moved In
  • 7 replies
  • 0 kudos