Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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Resolved! Help with International Text Messaging

Ok so my friend is going to the states and has a Canadian Number, they had gotten a USA texting plan that allows 100texts for 15 bucks but I am still in Canada, would I really have to get a plan to cover that too or will hers cover my outgoing and in...

Tslav31 by Just Moved In
  • 3 replies
  • 0 kudos

ghost cell signal?

I just moved to a rural city in northern Manitoba (Flin Flon - boarder of Saskatchewan and Manitoba). I did some research before hand and was expecting to have some telus service.. But as soon as I landed there wasn't any. As I moved around the city ...

Corporate EPP Plan for Casino Windsor Employees

I have a friend that works for the casino here in Windsor, ON. She can get an employee plan from Rogers but would rather come to TELUS. I've heard of client care matching plans in the past, do they still? She would be a new activation. I also know th...

steph5e by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Unused data

Hey! If I'm on a SharePlus plan and I have 1G of shareable data ($25), but my family and I only use 500MB in a particular month, will we still be charged $25, or will we only be charged for what we used ($20)? Thanks!

Resolved! Voice mail password

I have forgotten my voice mail password.  How can I retrieve or reset?

Kat by Just Moved In
  • 7 replies
  • 1 kudos

Terrible Phone Reception

I recently moved to the west end of Edmonton in the neighbourhood of Secord. Outside of my back window about two blocks away I can see a cell phone tower, but my phone reception is terrible. I have not had 1 phone call happen yet without the 'hello a...

Travelling to the uS

I will be travelling to the US for a few days next week. I purchased the US Combo pack 25-30. I've used it in the past and it's been perfect for what I need. What I can't remember is when I cross the border, do I turn my cellular data off and my data...

service disabled

I am having trouble with my LG phone losing service and it is killing my battery. The last few days for a good portion of the day I have no bars and it says service disabled, then a few minutes later service is back. This happens all day no matter wh...

sue by Just Moved In
  • 2 replies
  • 0 kudos