Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Wi-Fi Calling

Greetings, Does Telus support Wi-Fi Calling? Thanks,Shane.

Shane by Leader
  • 4 replies
  • 0 kudos

SMTP server not working on one device

So this morning I check my email, and get an error on sending that my Telus email or password is incorrect when replying from my iPhone. The credentials are unchanged from yesterday when it did, though I have travelled from BC to AB. Using my iPad, t...

NFtoBC by Community Power User
  • 2 replies
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Unhappy with fees to block data

I've already officially complained about the decision to charge me to place data blocks on my kids phones but was encouraged by your online support to direct my disatisfaction here. Your customer representative I spoke to on the phone yesterday deser...

Merlotbay by Just Moved In
  • 7 replies
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Resolved! Add-Ons

When is the best time to purchase an add-on for a prepaid plan, just before the due date or after?

bajacondo by Friendly Neighbour
  • 1 replies
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Resolved! Out Of Town

Is it possible to remove add-ons such as extra minutes from Prepaid Plans for the six months I am out of the country and just pay the basic prepaid plan.

bajacondo by Friendly Neighbour
  • 4 replies
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Evening and Weekends 10

Hello everyone, I activated this plan on my prepaid but I am not sure of how it works.I know that after 6pm I can make local calls for free, but what about the weekends?It doesn't say anywhere that it's resctricted to local calls.For example my hero ...

S7 edge not sending pictures

I can't seem to send or receive pictures via mms. I've never had this issue till about a month ago. I have data on.. everything else works fine. I can send via email.. fb

Resolved! Japan long term stay

I am looking for feedback on what recommendations anyone may have for cellphone use in Japan for a prolonged stay of 6 months. I have an iphone 6 and current plan with telus. Cheers

nobuniku by Just Moved In
  • 1 replies
  • 0 kudos