Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Telus extend not sending text

I am using telus extend on a galaxy s4. The service is constantly disconnecting and reconnecting. And I am having to resend texts between 3 and 9 times. Reinstalling does nothing.

cjm76 by Just Moved In
  • 996 Views
  • 0 replies
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I Can't Use My Phone All Sudden

I Called Telus Yesterday Got My Plan Change To Roaming Package Today About Two Ago No Network Is Working And Can't Call Teus

jalen by Neighbour
  • 2197 Views
  • 3 replies
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My service not working

My phone service is not working and am in US..I paid the $140.00 on my bill yesterday after switching over my plan

jalen by Neighbour
  • 1999 Views
  • 2 replies
  • 0 kudos

How do we turn off the mobile network on a Galaxy S5 Active?

My son has a Galaxy S5 Active and is leaving tomorrow for China with the local travel club. We have figured out how to turn off data but have not figured out how to turn off the mobile network to prevent texting and phoning. We would like him to only...

kchaucer by Just Moved In
  • 3990 Views
  • 3 replies
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Resolved! Activating prepaid card

I have a telus phone that was previously on a contract but it's been paid off now, can I activate it with a prepaid card?

West1715 by Just Moved In
  • 1812 Views
  • 1 replies
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iPhone 5 - LTE not working, stuck with 3G

Hi there, I recently upgraded from an iPhone 4. It's been a week since I have my iPhone 5 and I was using LTE perfectly fine. Today, I went on Facebook, but noticed that I now had 3G instead of LTE. I went to check my settings, and LTE was at ON, and...

Lollipop update on Galaxy S5 and Screen Pinning Option

Lollipop was just made available to Galaxy S5 users on 17 Mar and I downloaded and installed it successfully. It runs very well but I have one question... One of the interesting new features is supposed to be the Screen Pinning function to lock a pho...

billbrad by Just Moved In
  • 2040 Views
  • 1 replies
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Resolved! Need help with my data not working.

I'm from Ontario and recently set up a pay as you go account with my galaxy s4. I have 200mb of data but for some reason my phone won't connect to the network. Any help would be appreciated.

mennomex by Just Moved In
  • 10556 Views
  • 3 replies
  • 0 kudos