Find out more about TELUS Mobility services here

Resolved! I can't send texts to an American cell number, but I can get texts from the target numbers just fine

So this probably has an obvious solution but nothing i've found is working, I've tried putting 011 and the country code, + and the country code, yet my girlfriend is not getting any of my texts even though hers deliver instantly

Resolved! Mobility: Adding a prepaid to an existing Telus monthly account?

My girlfriend has a active Telus prepaid phone and number and I would like to add her phone number to my account so we can utilize my share plan? I tried the "activate device" option on the Telus website but it tells me that it's already active. Any ...

International Prepaid Roaming

Hi,I have prepaid Telus and just found out that it does not have international roaming. Currently in Europe and the sim doesn't work. Can someone advise on how to fix. I have read that Telus does not have international roaming (apart from US).

Unable to call out keep getting a recorded message saying 7um1, 7um2 and 7um3.

Using an IPhone 4S - texting and internet are still functioning normally. (Message also says phone is not activated on network)There was a previous post concerning this type of issue for android but did not resolve issue for my phone

Coming from Koodo post paid to Telus pre-aid

Coming from Koodo post paid to Telus pre-paid can I keep the phone number from the Koodo plan when I switch to Telus?

trouble activating my prepaid account

I'm trying to get my prepaid phone going, it's saying that I need to link my account to the website or something like that..but when I try to do that it asks for my account number. But I don't have a account number as I'm just signing up as a prepaid...

Resolved! Local Calls

If I go to Barrie, Ontario and i want to call or answer Toronto number, would it be local or long distance.

TELUS Neighbourhood

Latest topics

Resolved! I can't send texts to an American cell number, but I can get texts from the target numbers just fine

Resolved! Mobility: Adding a prepaid to an existing Telus monthly account?

International Prepaid Roaming

Unable to call out keep getting a recorded message saying 7um1, 7um2 and 7um3.

Coming from Koodo post paid to Telus pre-aid

trouble activating my prepaid account

My Sim card it's locked I need puk number

Hdspa

Restarting my phone as ive been disconnected

Resolved! Local Calls

Rude response from telemarketing representative.

Anyone Else Getting Frequent Scam Calls From Outsi...

$3 Data Block Charge for Voice Only Plan

Doesn't Telus blacklist stolen phones?

Unlimited CAN-US 100 5G+ $95/mo Boxing week sp...

Online Order, New Device/Plan Setup

Using an eSim voucher

Request Mobility Service Improvements

"Unlimited data, talk and text in the US" As in no...

Credit Card Fees