Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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Lack of accountability and customer care

I am writing on here because I don't know what else to try. I don't seem to be getting any response or interest via twitter or by calling so maybe I will get some more luck here.... I have an account with TELUS with two cell phones and a tablet and p...

GJERRYJ76 by Just Moved In
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  • 3 replies
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Resolved! Help with International Text Messaging

Ok so my friend is going to the states and has a Canadian Number, they had gotten a USA texting plan that allows 100texts for 15 bucks but I am still in Canada, would I really have to get a plan to cover that too or will hers cover my outgoing and in...

Tslav31 by Just Moved In
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  • 3 replies
  • 0 kudos

ghost cell signal?

I just moved to a rural city in northern Manitoba (Flin Flon - boarder of Saskatchewan and Manitoba). I did some research before hand and was expecting to have some telus service.. But as soon as I landed there wasn't any. As I moved around the city ...

Corporate EPP Plan for Casino Windsor Employees

I have a friend that works for the casino here in Windsor, ON. She can get an employee plan from Rogers but would rather come to TELUS. I've heard of client care matching plans in the past, do they still? She would be a new activation. I also know th...

steph5e by Just Moved In
  • 3632 Views
  • 2 replies
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Resolved! Unused data

Hey! If I'm on a SharePlus plan and I have 1G of shareable data ($25), but my family and I only use 500MB in a particular month, will we still be charged $25, or will we only be charged for what we used ($20)? Thanks!

Resolved! Voice mail password

I have forgotten my voice mail password.  How can I retrieve or reset?

Kat by Just Moved In
  • 6753 Views
  • 7 replies
  • 1 kudos

Terrible Phone Reception

I recently moved to the west end of Edmonton in the neighbourhood of Secord. Outside of my back window about two blocks away I can see a cell phone tower, but my phone reception is terrible. I have not had 1 phone call happen yet without the 'hello a...