Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Device Care

I have questions about the service. I had lost my phone two weeks ago, but a friend retrieved it recently and sent it to me. I've been using an cheap, older device I owned, though I had to buy a new SIM.Now it's in pretty bad shape. It's snapped, scr...

Xiro by Just Moved In
  • 5 replies
  • 0 kudos

Resolved! Telus Compatible?

hi all,looking at purchasing from the US > Un-locked Sony Xperia XA F3113; description say's >GSM / 4G LTE CapableNorth American Variantwould this device be able to operate on the Telus network? Thank you.

nj-cal by Just Moved In
  • 4 replies
  • 0 kudos

Software update for unlocked phones

So I brought my own unlocked Samsung S6 (previously with Fido) to Telus. Wondering how/when I will get the Marshmallow OS update? Looks like Telus has already rolled it out for this phone. Will I get it when Fido rolls it out or will I not get it at ...

Sony16 by Neighbour
  • 3 replies
  • 0 kudos

Resolved! Can't keep plan if I upgrade

Hi all. First post here. Have been with Telus for just over 5 years now. When I first signed up, I went with their Student $55 Plan. It was still when they used 3 year terms. After that expired a few years ago. I tried to upgrade to an iPhone 5s. I w...

Rileythedj by Friendly Neighbour
  • 18 replies
  • 0 kudos

Sticking with an old plan

Hi. I'm finishing up a 3 year contract which is still a really good deal. If I buy an unlocked phone at full price (an iPhone from the Apple Store to be specific) can I just put in my current Telus SIM card and stay on my current plan indefinitely? T...