I have a HTC One M7 and starting Nov 5 (out of the blue) my phone randomly switched to -3:30 Newfoundland time compared to the correct setting of -5:00 here in Windsor, On. I have tried restarting phone, turning auto time and auto time zone off and on, leaving off, I can set manually, but my widgets still display the wrong time. Turning back on results in a instantaneous time switch back to the incorrect time. Any ideas?
Yes I too live in Windsor and have been experiencing the same problem. I did not travel anywhere to have my time zone change. My phone just changed on its own. I should not have to set my phone's time manually and even if I do, my widgets will continue to display the incorrect time. By morning, the time corrected itself but when I need to rely on time for something (like work), I want to rely on the correct time and not the wrong time.
If it is the phone itself selecting this, not much Telus can do about it. Timezone stamps are sent by the cellular towers, using timezones from the ICANN tz database. America/Windsor is not listed in this database, so should not be an issue. You should be able check your phone to see the tz info sent it under the Date and Time settings.
IT is possible that the cell towers in Windsor are broadcasting an incorrect timezone, but so far, no one has shared info to help this community determine what might be happening.
BTW, is your phone an HTC?
I think it may be a problem with HTC. I just found a page that is very recent regarding our issue.
When I use the HTC weather/clock widget, even if I set the time zone manually, it will still display the wrong time regardless if the phone time is correct. Changing the setting from "current location" to Windsor, Canada (by typing it in and; does not say Ontario) Still gives the wrong time. By switching to London, Canada the time does display correctly. Leading me to believe something, maybe an update, has lead the phone to believe Windsor, ontario is now Windsor, in the atlantic.
Thanks for sharing!
Interestingly, Windsor, NL has been known as Grand Falls-Windsor for decades (Since the amalgamation of the towns Grand Falls and Windsor in 1991) so confusion with the city in Ontario should not exist.
Okay, I have figured it out. The last update for HTC service pack has done something and messed the time zones up, not sure for how many or just for us in Windsor. I uninstalled the updates and switched auto time zone on, and switched the widget back to current location and the time has stayed the correct time! Unfortunately it keeps showing a pop-up saying app will not run without it being updated and leaves a icon on the status bar and lock screen. Hopefully HTC will see their error and fix it ASAP.