Wifi Calling...

Reply
Highlighted
Connector

Update was today, took 3 hours to get Wifi calling setup...there's a bug in the update....they had to try a ton of things to finally get it to work for me.

 

Still doesn't fully work, because it won't let me set my phone to a 911 address.

 

Very weird.

 

At least it works for now.

Highlighted
Neighbour

I think you can download such app from any android store or from play market

Highlighted
Connector

There's no app you can download to give you Telus WiFi calling.  It's part of the firmware in the phone.  Are you thinking of Skype or Google Duo or something like that?  They aren't the same thing.

 

It would be nice to have WiFi calling outside Canada but at least it works in Canada so that's something.

Highlighted
Community Power User
Community Power User
I believe @bambam was thinking of the Telus Extend app which was a voip based service that used your mobility number. That service has been shutdown a few years now because of lack of 911 support.

Find a post useful, please click on "Like" to give the author recognition or mark as an accepted solution.
Highlighted
Rockstar

"It would be nice to have WiFi calling outside Canada but at least it works in Canada so that's something"

All I asked is for what reason they are not allowing this outside Canada. There are a handful of countries where it is in fact illegal, but in the overwhelming majority of countries it is perfectly legal - and a huge number of mobile companies do in fact offer it outside of Canada.

 

I posted this because I was interested in what justification Telus had for not allowing this outside of Canada.  The fact that they've been completely silent about it speaks volumes.

 

I contend that there is no reason to restrict it.  If there were, Rogers and Freedom wouldn't allow it, nor would AT&T and a host of others.

Telus needs to up their game.  I pay quite enough money for my Telus mobile service and I expect it to be on a par with the competition in all respects, not just Canadian coverage.  Their lack of response is quite disappointing and annoying.

Highlighted
Connector
I used TMobile in the USA. They strongly encourage WiFi calling while roaming. It saves Tmo from paying other carriers for air time. I found it super handy (on TMobile) in Costa Rica because every hotel has free WiFi. No idea why Telus doesn't allow it out of country.
Rockstar
Telus needs to be called out on this. There IS NOT a valid reason for them restricting this.

Sent from my iPad
Highlighted
Neighbour

I have samsung s7 and I can make video calls from my dialer

Highlighted
Rockstar

The samsung video calls are not the same thing...

Highlighted
Neighbour

maybe you should use some other apps like this one

Highlighted
Community Power User
Community Power User

@bambam wrote:

maybe you should use some other apps like this one


Having a second number defeats the purpose of using Telus' Wi-Fi Calling, which transparently sends calls and texts to your existing number.

NFtoBC
If you find a post useful, please give the author a "Like"