02-25-2020 04:50 PM
02-25-2020 05:56 PM
Devices cannot be unlocked through online channels at this time, so you would need to call in for assistance. *611 would be a free call if roaming with a TELUS device in New Zealand. Otherwise you would need to find a way to make a call to the other number above.
Additional information about device unlocking can be found here.
02-25-2020 05:05 PM
02-25-2020 05:45 PM
You won't be able to call the number listed on the TELUS website as it's a Canadian toll free number. International calls can be made to 00-1-416-940-5995 to the Client Care team for assistance.
02-25-2020 05:49 PM
02-25-2020 05:56 PM
Devices cannot be unlocked through online channels at this time, so you would need to call in for assistance. *611 would be a free call if roaming with a TELUS device in New Zealand. Otherwise you would need to find a way to make a call to the other number above.
Additional information about device unlocking can be found here.
02-25-2020 06:15 PM
North American toll-free numbers can also be called using Skype. I understand you do not need to buy Skype minutes for toll-free calling.