Has a sales representative misled anyone else? I was contacted by Telus on August 4th and sold a package that I clarified concisely with the sales agent twice before agreeing to so I could ensure it was better than my provider at the time. I was told...
IF I'M PAYING $15 A MONTH FOR DEVICE CARE, WHY IS IT REQUESTING I PAY $200 FOR A SCREEN REPLACEMENT? IF I HAVE TO PAY REGARDLESS, WHY AM I WASTING $15 A MONTH?
I have been a customer of Telus for over 10 years. For the last several years, they have been sending me text offers to upgrade my device. I took a new job that has a phone incentive for employees so decided to upgrade by accepting a text offer. I or...
Lost phone. Whats the process? Cant find any human help keep getting robots
Are these phones compatable with Telus?
Hello I pre-ordered an iPhone 16 and I received notification that it was shipped out. Now I am getting a message stating my order is put on hold. Why is that? Does this mean I will not receive my iPhone at all? Has anyone encountered this difficulty ...
Hi guys , im wondering if any of u guys got mislead by a rep concerning the delay for the pre order ? I pre order mine sept 13 10am EST and since no ubdate on the order its ( processed ). When i call i get different answer from different support or r...
Call in as the phone I ordered wasn’t sent to me but a different phone. It was the iPhone 16 pro. I wanted the 512g but some how I ended up with the 256g. So soon as I seen it was the wrong one I called to the help desk. The team member I got couldn...
Hi just wondering if anyone has top on actually receiving account help. I have spent 5 plus hours on the phone this week and spoken to a manager. No one seems to know how to correct my multiple account issues. We have now decided to leave Telus but t...
Is the Tcl 40 XE 5G compatible with the telus network
