I have been looking forward to the idea of having SMS upgraded to RCS, it adds a whole list of features to the possible communication,
however Telus has been giving vague answers and have come up short on the promise of "Some time in 2018"
I would like an actual update on this, because all other carriers are already supporting it.
It's getting to the point where I will be switching providers.
Yes, but not supporting it by asking that it be included in their firmware and stock apps. Google has implemented RCS native support into the latest beta of Android Messages, which doesn't require the carrier to support this any longer for it to work. As long as your device is on Android P, RCS will work with the latest beta of Android Messages for those in the Android Messages beta program, regardless of your carrier.
Telus used to be a great company and I didn't mind paying the higher fee's because the customer service was terrific.
However, now there are cheaper options, with better customer service and better features.
I don't understand how Telus plans to keep growing when they won't keep up with the times.
Telus has never been quick to roll out new features and technologies. Whether or not that is a good thing, is debatable. What device you have will further complicate the time frame as to when that update will be available for you to enjoy. Samsung devices usually get features before LG and Huawei devices.