The future of the phone system, VOIP, is coming to Telus. Great to have alternatives to transfer your voice/text to wifi and on more devices than just your cell phone.
Telus currently testing(in Beta) wifi calling for people who live in low quality cellular areas. Extend is an IP-based solution for TELUS customers, by using an app.
App screenshots on Android
TELUS has launched a new service in beta that allows smartphone, tablet and laptop users to make phone calls and send text messages over WiFi. Called TELUS Extend, it will be available for free to all existing wireless subscribers.
Similar to Rogers One Number, the app bypasses TELUS’s cellular network to initiate calls, and doesn’t count towards a customer’s monthly voice or text allotment.
Extend also allows TELUS customers to make calls to any North American number free of charge, regardless of whether their plan has a long distance add-on.
Meant to augment a customer’s existing cellular plan, Extend lets customers make and receive calls on a tablet or laptop
Solved! Go to Solution.
Also invitation only for iPhone, iPad & iPod Touch on the iTunes App Store. Looking forward to the release of this tool, and being able to test it myself!
So far no information found on that. I'm hoping to get in to the beta also.
Please use TELUS Network Experience app to report any type of degradation of service to help the technicians find areas greatly impacted by sub-par service.
For TELUS extend, no release date has been issued yet. you should be able to download it and once installed you should be able to insert your #, which will prompt the system to send you a text when the app is available for general use.
hope this helps! 🙂
Hello nasty, our legendary friend Dark_Knight is correct. I did the download on Android and I'm also waiting. I'll be happy to keep you posted if I learn anything new regarding the TELUS extend service. I think it will be amazing for people with poor indoor coverage.
Have a great one nasty!
Does anyone know (once the service is open to everyone) if you can install this on a non telus phone and use it over a regular network connection?
Here's the situation. I'm a Canadian Telus customer who might be living in the US for about 4-6 months for work. It's important that I can keep my Telus number and be able to use that number while I'm there. I need to keep my number primarily for incoming calls, so I've looked into call forwarding (to a US number), porting my Telus number to a Voip service, etc.
I'm planning on getting a plan with a US carrier while I'm there - but if I could use this app on their network that would be amazing. I obviously know I would need to keep my Telus plan active. Any thoughts? Insight?
As a side note, I'm assuming I would need to have my Telus SIM in the phone for the initial activation when the activation code is sent.
TELUS extend gives signal to your phone in low signal areas, everything else is dependent on the allotment of your rate plan.
My understanding is you could use Telus extend anywhere you have a Wi-Fi (or data) connection, no matter the wireless signal strength. Thus if you want to avoid consumption of call minutes, you can use Telus extend even if you have a full strength voice signal. One of the advantages to Telus of uptake of this product is the reduction of traffic on the (expensive) wireless network in favour of the cheaper landline based network.
Telus extend would be a benefit for me, as I pay for each minute consumed, but my data allotment is far greater than my usual consumption. It makes sense for me to use this app exclusively, as it effectively gives me free North America-wide calling.
Can a Telus representative explain whether or not Telus Extend will work overseas? For example, I am overseas at a hotel connected to wifi. Can I make and receive calls and SMS via the Telus Extend app without incurring any roaming charges?
It should work for calls to numbers within North America, but I would not expect it to work to local numbers in Europe. You could use a product such as Skype for local calls when travelling. There would definitely be no roaming charges. You should not be limited by the location to which you connect to Wi-Fi.
You can look at the App Store or Google Play store for most of the details.
Thanks NFtoBC. I did read the details on Google Play and it does not specify. So just to confirm, if I am in in Asia at a hotel connected to wifi on my cell phone, I can call home in Canada and people can also call me/text me from Canada with no roam charges? I do travel a lot to Asia so this is a huge bonus for me.
It's been over a month now, when does Telus anticipate rolling it out for more users? We have a user working in an area without cell coverage but he can get wifi. Currently he is only accessible by email. Telus Extend would work wonders for him.