05-14-2021 10:27 AM
I have the pay and talk 10 plan which gives me 50 minutes and 50 texts per month.
Over the past few days, I have been receiving spam texts from the same number (did a reverse look up and all I could find was 647-560-2511 is a landline from Iristel Inc in Toronto), and they have cost me 5 of my monthly texts. Is there any way to stop these texts without using a third party app to block the number?
I have a Motorola Moto G 3 and tried to add call control, but it doesn't seem to be available for my phone/type of plan, and I can't find any tool within the phone to block the number.
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05-14-2021 12:59 PM
05-14-2021 12:59 PM
05-14-2021 09:18 PM
Thanks for replying.
I have forwarded it to7726. Is that it, or do I have to call the data and network assistance number too?
What happens now?
05-15-2021 08:42 AM
It’s all automated, and Telus will take proper action.
05-15-2021 10:31 AM
Any idea how long it takes? Got another one this morning. Reported it again.