12-30-2021 12:44 PM
12-31-2021 11:04 AM
If you get a new subsidized phone with attached contract, it seems to be considered a new connection, with fees attached. If you bought your phone outright, or switched plans to one more suitable to your needs, there would likely be no additional fees.
Did the staff a the store do any set up for you? That, too might be the reason for the charge, as it pays for their time.