05-26-2017 01:54 AM
05-26-2017 02:13 AM
05-26-2017 09:45 PM
What number are you calling? Once you calling *611 or the 1-866-558-2273 you press 2 for agent and 1 for billing to get to mobility care.
05-27-2017 08:02 PM
Some day they will provide a call back feature or hire more support people. They are losing customers in droves. Calling first thing in the morning to get through is not a viable business plan.
05-27-2017 10:05 PM
I'm in mobility and we have plenty of people 🙂 Home services wasn't busy today either! Normally they are so I get the frustrations there for sure. Telus has the lowest churn rate of all the big 3 actually 😄 And the least amount of complains to the CCTS. Less than 1%