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Normal text messages not working !

Darren
Friendly Neighbour
I have an iPhone 5 with an unlimited text plan but I can't send a text to anyone else besides with iMessage to other people with iPhones and I'd really like someone that can help me out with that. Thanks a lot.
17 REPLIES 17

NFtoBC
Community Power User
Community Power User
You have Send as SMS turned on in Settings > Messages?
NFtoBC
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Darren
Friendly Neighbour
Ya I do right now I have to use my cell data to send text without wifi but it's still iMessage.

NFtoBC
Community Power User
Community Power User
Can you provide more details?
One particular friend, or all?
Data on? SMS does not work on WiFi
NFtoBC
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Darren
Friendly Neighbour
I can't text anyone else but people who have iPhones. I did try to turn my wifi off and send sms but no one gets it. When I turn my data on text messages are sent as iMessages.

NFtoBC
Community Power User
Community Power User
Maybe it's time to ask on some Apple forum as this appears a phone issue, not a carrier issue. There will be more folks with experience on an Apple forum.

BTW, I have not experienced your issue with my iPhone. SMS to my WinPhone brother, SMS to my iPhone (Messages Off) sister, Messages to my wife's iPad and iPhone.
NFtoBC
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Darren
Friendly Neighbour
Ok thanks a lot for your help.

It wouldn't hurt to give telus a call (or chat) to make sure everything is okay on their end. I've encountered a similar issue on occasion. It had something to do with filters on their message server.

iPhone power user

I though everything on Apple is suppose to just work? 🙂


@xray wrote:

I though everything on Apple is suppose to just work? 🙂


No, that is why I can't wait for new phones to be introduced and available at Telus (I will try Windows Phone next).

Nighthawk
Community Power User
Community Power User

@xray wrote:

I though everything on Apple is suppose to just work? 🙂


Certain things are under the control of the carriers. Texting is one of them. I had a similar issue when I got a new SIM card for my iPhone 4. A quick call to Telus, they pushed some kind of data to the SIM and everything worked since.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂


@Nighthawk wrote:
Certain things are under the control of the carriers. Texting is one of them. I had a similar issue when I got a new SIM card for my iPhone 4. A quick call to Telus, they pushed some kind of data to the SIM and everything worked since.

Of course. I was just being facetious. I can't even count how many times I've seen issues like this posted in forums by Android users and more often than not some smug Apple fan will post "That's why I use an iPhone because everything just works". 

v9
Rockstar

@Darren: Let us know what iOS is installed in the Phone..like (iOS7 or 😎 I red out in the Android-Central forum, complains about issues in the iOS8. There're some reasons why can't receive SMS from non iPhone-devices.

 

1) Inadvertently you've turned Off the iMessages (Check out) Have other Apple-devices check if msges are received on it.

2)The iMessages are delivered, based on your Apple-ID-not your Ph#. When initially Set up an Apple-device the ID is Auto..signed into the Msges app. If the device is an iPhone the Ph# becomes linked, with the Apple-ID.. Contact @TELUS support or *611 to assist you better or visit an Apple-Store. 

Hey! Xray-xl,.don't mess up with the iPhone lovers or your nicks, would be added to their blacklist. Cu-around  "V9"

@V9 -11 years TELUS mobility costumer 

 

Right in On! Darren- Just red out you last reply. I'm glad the issue it's been solved. Thanks for Add enough details to your question and quickly answers. That's something others has to imitate, posting with just the subject & never report back if the problem was solved isn't worthy. Remember if you've ideas how to improve the forum, posted in the "IDEAS-Site"

 

 

 

 

 

 

 

@v9-12 yrs.Telus mobile user & Ex-BC Tel cable installer.
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The future is unknown?

Nighthawk
Community Power User
Community Power User

@v9 - FYI - iMessage can be set to use Apple ID, email address or phone number for each contact.

 

A suggestion: Please add a new reply instead of editing your existing post. When you edit your first one to reply to a following post, no one sees it. 🙂


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

Ok let's Log In the "Mobility-Services" Opps! Nighthawk again-Let's run,.Hu-haa!. Hey what's up Champ,.What do you got..iPhone6-plus-can be Set to use Apple-ID in Phone n' e-mail for ea. contact. Ok let's accepted as solution, anyway you've an iPhone & as result, you're used to its functionality. I just added some extra info for "Darren" but he fixed the issue through <Telus.com> so none of the answers help him out.

 

Regarding your point to create a new post to reply a previous question. I do so frequently, but sometimes I include what I called "Latest Update" the msge is intended to be read it by the member, who recently posted an answer, so far it has work out proof of it is that, you've red out in the CPU+Mobility board- those Updates.

 

In resume let's stop the conflictive attitudes & everybody, would benefit from it. Be more generous, you've given only 3kudos to 3-members. In return you've received 67kudos from a member, who's 1Line down below. Sorry chief that's true. "V9"

@v9-12 yrs.Telus mobile user & Ex-BC Tel cable installer.
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The future is unknown?

Darren
Friendly Neighbour
My phone is running on iOS 8 and its just my SMS messages that arnt sending. I already called telus and they said it's all fine. One of my friends has an iPhone 5s on iOS 8 and it's fine.

NFtoBC
Community Power User
Community Power User
Darren,
Did SMS work before iOS 8 was installed, or has this been a longstanding problem?

I've not yet upgraded from iOS 7 yet, and as I indicated earlier have not experienced a difficulty with the same model of phone.
NFtoBC
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NFtoBC
Community Power User
Community Power User

I had an interesting experience on this topic recently. Our phones are set up to iMessage but due to reaching my data limit, I had switched off cellular data. I could send SMS to SWMBO, but her replies were sent to me as iMessage, and not received. The solution we used for the short term was to turn off iMessage services on her phone, so SMS would be received and sent.

 

NFtoBC
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