Long Distance with My Fav 10 Canada

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bcmack
Resident

If i have someone (cell phone on a different network) on My Fav 10 Canada and they are outside of my local calling area (604) will either of us be charged Long Distance if I call them?  Does it matter if I am in my local calling area or not?


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tsizzle
Ambassador

NFtoBC is correct, you will not be charged airtime or LD if they are in your Favorite 10 CAN numbers. The other person will need to be on a similar plan (not sold in Canada anymore) or have an LD pass + sufficient bucket of minutes. 

 

If they are a Telus customer, a SharePlus plan includes unlimited nationwide calling and this would not be a concern (Rogers & Bell sell comparable plans).

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NFtoBC
Community Power User
Community Power User

As far as I know, there would be no charges to you. if THEY are outside their home area, they would pay long distance connection fees.

 

NFtoBC
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bcmack
Resident

Ok....so they would need to have a similar option to the My Fav 10 Canada plan on their carrier so it didn't charge them long distance as well?

NFtoBC
Community Power User
Community Power User
As far as I know, receiving a call when you are outside your local area incurrs costs. Even the free Telus to Telus in network calling is for local calls only. I don't know if buying the plan with national long distance removes this roaming or long distance cost on receiving calls. Possibly someone else can jump in?
NFtoBC
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tsizzle
Ambassador

NFtoBC is correct, you will not be charged airtime or LD if they are in your Favorite 10 CAN numbers. The other person will need to be on a similar plan (not sold in Canada anymore) or have an LD pass + sufficient bucket of minutes. 

 

If they are a Telus customer, a SharePlus plan includes unlimited nationwide calling and this would not be a concern (Rogers & Bell sell comparable plans).

View solution in original post

ET
TELUS Employee
TELUS Employee

This is correct. However, not all the favourite number options are the same. Older versions include local calling and not Canada wide. The best option would be to contact TELUS social media team at @TELUSsupport on Twitter or to send them a private message on their Facebook page. 

 

 

 

sundharam
Neighbour

Ok....so they would need to have a similar option