LTE Coverage

[abrons]

I own a Samsung Galaxy S4, a V3 "LTE" sim card, and I live in Ingersoll, Ontario which according to the "coverage map" is covered by LTE, yet I get no LTE service (only 4G). When in London, Ontario "LTE" does kick in and even though I don't get close to 75 Mbps, it is at least faster then what I'm receiving at home.

Ingersoll - 9Mbps

London - 22Mbps

Any ideas?

[xl]

What happens if you go outside? Do you get LTE service? If so, it could be interference.

[abrons]

I've been outside and it makes no difference. I've also been to various places across town...no difference! I have confirmed from coworkers who are using another carrier that there is LTE service here in Ingersoll...Just not working with Telus!

[slunce]

Both locations appear to be under 4G LTE coverage according to the map on telusmobility.com

75Mbps is "theoretical speed". All telcos show the theoretical speeds, since the real one varies a lot based on number of factors.

I usually compare the ones of my iPhone with what they say as "average". So if TELUS says for 4G LTE average speed is "12-25Mbps" I think you get pretty good speeds in London with 22Mbps...

[abrons]

London LTE speeds are fine...The only problem is I live and work in Ingersoll. When a person buys a $600 LTE phone and the coverage map indicates LTE availability, that person expects LTE connectivity and speed (even if it's on the low end with 12Mbps).