Just bought a phone and plan online

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Resident

Hey just wondering why I was never asked what number I want? Will this come when the phone is shipped?


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Community Power User
Community Power User

Yes, your phone will come with a number assigned. You can change it in 'My Account', but you only get to select from a short list of options; you don't get to choose from a wide variety, nor select a special number.

 

NFtoBC
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Most Helpful
Community Power User
Community Power User

Yes, your phone will come with a number assigned. You can change it in 'My Account', but you only get to select from a short list of options; you don't get to choose from a wide variety, nor select a special number.

 

NFtoBC
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View solution in original post

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Resident

Thank you

Rockstar

If you don't like the number you're given, or the few choices on the drop menu, you might be able to call a Telus store or go in and have them choose from better numbers for you, but it will cost you, if the service is still available. This is what I did four years ago and got the best number.

 

https://www.telus.com/en/bc/support/article/optional-service-fees

 

That info is from November 2017, I'm assuming it's still accurate, but with Telus, you never know. Cat LOL It's always worth a call.