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Improve data notifications on shared plan

allanrh1
Just Moved In

you need to improve the data notification that you offer for shared plans.  The software should be able to add the data usage from all phones on a shared plan and properly text you when you are at 75% and 95%.  I dont get a message unless my personal phone hits these limits (which i never use more than 200 mb) or i will get a message that i am $10 over my plan which by that point it is too late!!!!  My kids use most of the data on the plan and i can prevent overages if this worked properly.  The only other way I have of determining this is to go to the website on a daily basis and add up all the phones data manually.  This is painful.

1 ACCEPTED SOLUTION

ET
Rockstar

Hi, this is a good suggestion. Did you knew that you can check your self-serve account from your cell phone ? Download the TELUS my account app. It's faster as you can check to have login saved.

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1 REPLY 1

ET
Rockstar

Hi, this is a good suggestion. Did you knew that you can check your self-serve account from your cell phone ? Download the TELUS my account app. It's faster as you can check to have login saved.