02-20-2014 03:35 PM
you need to improve the data notification that you offer for shared plans. The software should be able to add the data usage from all phones on a shared plan and properly text you when you are at 75% and 95%. I dont get a message unless my personal phone hits these limits (which i never use more than 200 mb) or i will get a message that i am $10 over my plan which by that point it is too late!!!! My kids use most of the data on the plan and i can prevent overages if this worked properly. The only other way I have of determining this is to go to the website on a daily basis and add up all the phones data manually. This is painful.
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02-21-2014 08:37 AM
Hi, this is a good suggestion. Did you knew that you can check your self-serve account from your cell phone ? Download the TELUS my account app. It's faster as you can check to have login saved.
02-21-2014 08:37 AM
Hi, this is a good suggestion. Did you knew that you can check your self-serve account from your cell phone ? Download the TELUS my account app. It's faster as you can check to have login saved.