How long do orders take?

Reply

This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

Tara89
Connector
I'm a new customer and I ordered my phone and plan on December 17th.
I was wondering how long does it take for the order to process today would make it the 5th business day and it still says my order is being processed and I should receive between 5-7days.
Community Power User
Community Power User

Due to recent events (Black Friday and the promotion of 10GB for $60) they might be a little behind.

Have you tried the Order Tracker?

 

NFtoBC
If you find a post useful, please give the author a "Like"
Tara89
Connector
Yes I have it just says their still processing it. I will keep checking I know with the holidays it might be slow. This is is my first time ordering a phone online as well

Tara89
Connector
Now it says more information required but I don't know what they need they said email was sent off with the information needed but never got one and checked my junk mail.
Highlighted
Community Power User
Community Power User

An email to the webstore may be in order, then!  Indicate the status report, and let them know no email was received by you.  It is also posible their email will arrive shortly - if the note was placed on your file before the email was sent to you.

NFtoBC
If you find a post useful, please give the author a "Like"