Help! Please and thank you. I'm issues with telus servers when trying to sync my email account

[CraigB]

I'm having a lot of issues with telus servers when trying to sync my email account. What am I doing wrong?

[najodhia · Accepted solution]

Make sure you have the proper settings for your email server type - you might have to contact TELUS to find out which email server you're on but these settings should help:

For an IMAP server:

imap.telus.net
Port: 143
Use Authentication: No
Use SSL: No 

For a POP server:

pop.telus.net
Port: 110
Use Authentication: No
Use SSL: No 

Outgoing Server Name (same for both POP and IMAP):

smtp.telus.net
Port: 25 (or port 587 - if  port 25 does not work)
Use Authenication: No
Use SSL: No

If your phone’s internet is still working, I’d try calling their landline support. Those @telus.net emails are hosted by them.