Email data usage

[CDF]

Over the last two months, my Galaxy Mega has started using crazy amounts of data. It is my email. It used to be about 17MB a month. Now it's 3 to 4 GB a month! Telus tech support said to switch to Microsoft Outlook so I did. No change in data usage. Now Telus says sorry, cant help u and has blocked data usage because the over charge is at $50 and I'm not even half way thru my billing cycle. The email is even a Telus account! Any ideas, anyone?

[NFtoBC]

I don't know if this applies in your situation, but a friend who had set up an outlook account with a large directory tree found a similar problem - the mail program parses the whole mail system to find any changes to your mail. Consumes HUGE amounts of data. 

A few suggestions:

Make sure you are not pushing email updates to your phone - set it to fetch email only when you want.

Change email program to another.

Check to make sure no other programs are downloading data over your cellular network - turn them off in settings, if necessary so they only download on wi-fi.

I'm sure others will stop by with further suggestions.

[xl]

Thoughts....

• when you look at the "data usage" app and scroll down.  Does it say your email is to blame?
• are you friends sending you lots of high resolution images? That can quickly add to your data count.

[Dimo-X]

Hi CDF, in addition to what has been mentioned, check out these two links for Data Management tips:

For iOS:

Tips to Manage iOS Cellular Data Usage

For Android OS:

Tips to Manage Data Usage on Android Devices