Approx. 1 year and still on going, our calls are getting routinely dropped on our cell phones. We were told too get new SIM cards, we did. We were told to add wifi to our phones for phone calls we did. We had our phones checked at the Apple Store for "defects". We did. Our phones work perfectly, except for in our home. We do live a bungalow. Telus keeps coming up with excuses of how it must be us. Talked to service lady yesterday, she was going to call me back in 30 minutes...... still waiting. Rogers, are you ready for a new customer!