First, check to see that your non-TELUS phone is compatibile on their network. You can do so with their tool: http://mobility.telus.com/en/ON/phones-and-devices/devicecompatibility.shtml Next, if you're using a smartphone, you'll likely have to add their APN in order for Data and multi-media messaging to work. Here are the TELUS settings: Name: TELUS SP
Username: <Not set>
Password: <Not set
Server: <Not set>
MMS Proxy: 126.96.36.199
MMS Port: 80
MMS Protocol: WAP 2.0
APN type: default,mms
that tool does not always work. I did not work for my non-telus phone. What device are you considering? As long as it supports the frequencies telus uses it should work.
Telus uses UMTS/HSPA 850MHz and/or 1900MHz the phone should support both to get the best coverage.
Also telus has 1700 for LTE Band.
Can I use a non-Telus phone with you guys (unlock)? Any ways to confirm if it will work?
If ypou want to use Telus network on non-Telus phone,Make sure that phone is unlocked.
if it's locked by single network means,you will need to unlock it.
For unlocking you can approach your service provider or else try to buy an unlocking service from any one of the online unlocking service provider like TheUnlockArena.com