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CANCELLING MY ACCOUNT

Rodney2007_2007
Advocate

I WANT MY COUSIN TO TAKE OVER HIS LINE SINCE MY LINE IS GOING TO BE CANCELLED HOW CAN HE DO THIS ?

2 ACCEPTED SOLUTIONS

Dark_Knight
Rockstar

It's called a transfer of ownership. You can call the customer care and they will walk you through it. 

 

It requires your cousin go through a credit check, so make sure they have 2 pieces of ID handy. 

iPhone power user

View solution in original post

If there is a past due it means that the entire bill has not been paid. Even if the plan was $65 a month, if he had overages (data, long distance, minutes, ect) the bill may have been higher than $65. Accounts can not be transfer until the entire past due balance has been paid. You can view past bill thru your online account. To create this account, go to telus.com/register

View solution in original post

6 REPLIES 6

Dark_Knight
Rockstar

It's called a transfer of ownership. You can call the customer care and they will walk you through it. 

 

It requires your cousin go through a credit check, so make sure they have 2 pieces of ID handy. 

iPhone power user

NightWing-Robin
Organizer

Holy ALL-CAPS Batman! @Dark_Knight I think he needs to fix his caps lock button first!

Yes I was pissed with them that why I used caps. It is called

freedom of speach.

DId you manage to get the transfer of ownership sorted out @Rodney2007_2007 

iPhone power user

They wont do it cause there is a past due of 300 some what $ and he already paid 65 a month so I dont see how this balance would affect him.  I paid 80 last week so it should be a bit lower. I try to make payments as much as possible even though I cancelled cause I was over charged on late payments I got fed up with it.

If there is a past due it means that the entire bill has not been paid. Even if the plan was $65 a month, if he had overages (data, long distance, minutes, ect) the bill may have been higher than $65. Accounts can not be transfer until the entire past due balance has been paid. You can view past bill thru your online account. To create this account, go to telus.com/register