I placed an order via the Telus app on April 7th for a refurbished iPhone 14 Plus and received the order confirmation email with my order number and it said I should receive a shipping confirmation email shortly once it’s been shipped. It has now bee...
This is an update to my previous forum. All I can really say without writing too much is, Telus has been the worst service I've ever been provided. Each agent will tell you something different, and no one keeps their word. Initially was promised $30 ...
Beyond frustrated with the extended delay in receiving credit for my trade-in. Following instructions from Telus, I mailed my iPhone 12 Pro Max via Canada Post and it was received by Telus Dec 5, 2023 (Canada Post Tracking confirmed). Jan 23, 2024 fi...
Just recently, I signed up with Telus. Mind you, I got this promotion at a REAL Telus store in the mall where I'm from. The agent said they would give me a discount of $30/line for 3 lines so $90 before taxes. It's been about a month now and my bill ...
This service is so annoying, I’m ready to go back to Roger’s. I’ve called multiple times about how slow the connection is. Can make calls and send txt no problem. But then Google or Spotify won’t even load. Multiple speed tests 1-5mbps. Unbelievable ...
I bought a phone upgrade and I’ve only got a few weeks left to return my old phone before being billed like $450 for the “not” bringing it back fee… never got any confirmation. This is my second time trying to order the upgrade. Everything goes throu...
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