Apple Watch Series 3


Apple Watch Series 3

Does anyone know when Telus is going to activate the number share for Apple Watch series 3???? Its says coming later this year but when???


Today dec 5 at 5:00pm mountain carrier setting update went out I set up my Apple Watch right after

Hi Denny, like NFtoBC mentioned, we don't know the "when" we just know it is something that is being worked on. Keep tabs on link over the next few months for any updates.

Community Power User

You have as much knowledge as anyone else here in the Neighbourhood. Telus does not release its plans ahead of an announcement on the media page.


EDIT: Found this on Telus' Twitter feed today:

Screen Shot 2017-10-02 at 4.41.01 PM.png

If you find a post useful, please give the author a "Like"

So I went on the US apple and Canadian websites yesterday and noticed this....see the difference...The US site says activation for Apple Watch 3 is early December...

Screen Shot 2017-12-01 at 2.37.22 PM.pngScreen Shot 2017-12-02 at 10.23.54 AM.png

Friendly Neighbour

I've got my apple watch activated this afternoon


Friendly Neighbour

I was on the Watch app, a carrier update popup showed up, updated and the cellular set up button was activated. $10/m for 1GB + $20 one time activation fee

Any response as to why double the price of Bell?? Not a happy customer!

Hi @Opatril1!

As I'm sure you know by now our plan includes 1GB  data vs the one Bell has does not. 

I was waiting on pricing from Telus and I must say I'm very disappointed!  l want the flexibility of not having to always having my phone with me for emergencies while running/cycling but considering the fact that it doesn't function overseas (I travel lots) and and I can easily take my phone with me cycling this makes this device too expensive to justify!  Bell's pricing is reasonable so I will be shopping them market for options as they become available...

Hey guys!

I too noticed the pricing difference between Bell and Telus. The one major difference for the $10 plan pricing is the 1GB data the give u. Bell let's u pay $5 just to use ur existing data and does not offer the extra 1GB for another $5. That's a good deal as its 1GB extra just incase u go over. Although I have the 12GB data promo plan it's great to have that extra 1gB.

Now as for the connection fee. For some reason telus feels the need to ask us to pay $10 more then bell to connect the watch. That's not fair. So after arguing with a rep over the phone. I spoke to a manager which in the ended waived the whole $20 connection fee for me since she seen how Bells pricing is lower.

Keep in mind as of now Telus is the only carrier that let's you finance the watch and pay monthy for it until it's been paid off. With Bell u need to pay the whole amount upfront.

In the end to each their own however if u feel like paying $5 more a month for a extra 1GB is a lot, then u can switch to Bell. Make sure u read reviews thought.

Ok, all I get is a prompt saying 


"There is an issue adding or managing watch to your plan. For further assistance, please contact us."


I called customer service and the lady tells me that its not supported yet and that she spoke with tech support and they are not willing to speak with me.....what BS is support doesn't want to take my call.


Do you have a shareable data plan???

I have the same issue. I have the correct plan but can't get it to work. I spoke with their help desk today and was told that I need to go to the Telus store and have them load an e-SIM card. Which is odd because I had been to the store earlier today and they told me that I simply needed to follow the prompts on the Apple Watch app. I didn't have the new iOS loaded at the time so I left the store, updated the iOS and then got the Telus error msg (same as above).

I will try going to the Telus store tomorrow and post an update.

Wow thats a new kind of stupid. Sorry not to be rude but the TELUS rep should know that an E-sim means sim-LESS its an E or Electronic SIM. i.e built into the watch. 

More likely its carrier settings or IOS version that is your problem. Assuming you have a shareable plan which seems to be a pre-requisite. 

It was a painful call with the Telus rep. It was clearly her first time dealing with this issue. I told her that I bought the watch months ago and she wanted to give me instructions on how to pair it with the phone. I have the correct plan, have checked the updates on the phone and the watch, and looked through all my settings. I can't figure out why it doesn't work.

Friendly Neighbour

I do have a shareable plan, still that was the only option I could choose from. I’m thinking it went up ahead of time.

Thanks for the info, I've reached out to twitter support now...we will see what they say

According to the web, Telus has it live.

I’ve seen that a carrier update is required on your iPhone. If you haven’t had one today, try forcing the update:

Has anyone challenged them on their pricing?  Why are they double the price per month and double the start up fee compared to Bell?  Typically the two big carriers are competitive....  Not sure why things are so different on this one.

Friendly Neighbour

I don't understand why I can't share my data bucket with the Apple Watch, instead I have to pay $10 for 1GB. Meanwhile, Bell charges $5 to use the own data bucket. That's a joke.