Apple Watch Series 3

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Connector

Does anyone know when Telus is going to activate the number share for Apple Watch series 3???? Its says coming later this year but when???

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Community Power User
Community Power User

You have as much knowledge as anyone else here in the Neighbourhood. Telus does not release its plans ahead of an announcement on the media page.

 

EDIT: Found this on Telus' Twitter feed today:

Screen Shot 2017-10-02 at 4.41.01 PM.png

NFtoBC
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Moderator
Moderator

Hi Denny, like NFtoBC mentioned, we don't know the "when" we just know it is something that is being worked on. Keep tabs on www.telus.com/applewatch link over the next few months for any updates.

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Connector

So I went on the US apple and Canadian websites yesterday and noticed this....see the difference...The US site says activation for Apple Watch 3 is early December...

Screen Shot 2017-12-01 at 2.37.22 PM.pngScreen Shot 2017-12-02 at 10.23.54 AM.png

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Friendly Neighbour

I've got my apple watch activated this afternoon

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Connector

How????

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Connector

How?

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Friendly Neighbour

I was on the Watch app, a carrier update popup showed up, updated and the cellular set up button was activated. $10/m for 1GB + $20 one time activation fee

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Connector

Ok, all I get is a prompt saying 

 

"There is an issue adding or managing watch to your plan. For further assistance, please contact us."

 

I called customer service and the lady tells me that its not supported yet and that she spoke with tech support and they are not willing to speak with me.....what BS is this...tech support doesn't want to take my call.

 

Do you have a shareable data plan???

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Friendly Neighbour
I do have a shareable plan, still that was the only option I could choose from. I’m thinking it went up ahead of time.
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Connector

Thanks for the info, I've reached out to twitter support now...we will see what they say

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Ambassador
According to the web, Telus has it live.

http://www.iphoneincanada.ca/carriers/telus/telus-apple-watch-series-3-lte-pricing/

I’ve seen that a carrier update is required on your iPhone. If you haven’t had one today, try forcing the update:

https://support.apple.com/en-ca/HT201270
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Neighbour

Has anyone challenged them on their pricing?  Why are they double the price per month and double the start up fee compared to Bell?  Typically the two big carriers are competitive....  Not sure why things are so different on this one.

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Neighbour

Plus Bell has offered the first 3 months free....  forgot to mention that point.  Seems like quite the gap and Bell is the way to go at this point.

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Friendly Neighbour

I don't understand why I can't share my data bucket with the Apple Watch, instead I have to pay $10 for 1GB. Meanwhile, Bell charges $5 to use the own data bucket. That's a joke.

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Neighbour

Here is what it says when you try to set up the watch using a Telus phone.

 

IMG_0673.PNG

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Neighbour

It is definitely cryptic to how the data is used.  1gb for Apple watch only use or additional 1gb to your existing plan.  Plus why the big price difference??  My conversation with Telus made it sound like they had no clue and they said nothing is posted yet in regards to Apple Watch plans. 

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Resident
Today dec 5 at 5:00pm mountain carrier setting update went out I set up my Apple Watch right after
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Resident
It also used your shares data it’s stupid just an excuse to charge more money
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Friendly Neighbour
I’ve got 12GB already, don’t need 1GB more.
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Connector

Why is there no support for business plans? Can anyone from TELUS comment? 



 

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Connector

I guess they are keeping it a secret and don't want to reply.....

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Connector
Wonderfull. Bought my LTE watch for no reason.
Connector

Yah I'm feeling the same way.....this sucks.....LOOKS LIKE I'M GOING BACK TO BELL......

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Resident
Does anyone have their watch set up with Telus and working properly? I’ve done all the updates, gone through the watch/phone process. Accepted the Telus terms and Telus says it’s activated. My watch doesn’t work at all if I’m away from my phone and now connected via Bluetooth?
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Community Manager
Community Manager

Hi Ralpmet!

Our Apple Watch plans and capability launch tomorrow! Stay Tuned!

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Resident
Thanks Nicole, thought I may have been getting a little over anxious.
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Resident

Hi Nicole-Natassha, will the plans and capability you mention include corporate plan customers? Please say it is so! Been waiting for this.  🤞🏼

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Connector

So this is the only answer I could get from Telus support about activating our Apple Watch 3......

 

Screen Shot 2017-12-08 at 8.57.48 AM.png

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Resident

Hi Nicole-Natassha:

 

Thanks for your help!  I am anxiously awaiting the news for corporate accounts b/c xmas is coming!

 

I really wanted to get an Apple Watch series 3 for my wife's xmas gift only because of the LTE functionality (and we are on a corporate account only).

 

So before I spend more than a thousand dollars on her xmas gift that will never truly work for her - is anyone able to tell me if Apple Watch LTE for telus corporate is plainly just never going to happen?