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It seems a bit odd that they haven't updated the product page that says it can only be activated on consumer accounts: https://www.telus.com/en/ab/mobility/accessories/product/apple-watch-series-3
Hopefully this all becomes clear this week...
I have noticed that in the Apple Watch app, under Cellular it occasionally Flashes Telus before reverting back to Set Up Cellular - so it is attempting to connect to commence and complete setup but the process fails quickly.
I am curious why our account setups are different than the consumer plans? I would think the process to activate LTE is the same? To me, it's really just a difference of account classification - the mechanism to activate should be the identical... but hey I'm no expert.
Just curious if those of you who are on Telus corporate accounts have taken Marketing and understand the Technology Adoption Life Cycle? Corporate account customers should understand that the Apple Watch Series 3 LTE was meant for those early adopters who have the financial capacity to use these new gadgets. I'm just saying technical difficulties are to be expected with bleeding edge technology.
Bleeding edge? You do know that the Apple Watch was released in September 2017 and most major carriers have it right?
Hell even Telus had it on the consumer side since last December. The current issue is more incompetency than technical if you ask me
I worked for a different telco for 7 years...I doubt the issue is the underlying network or operating equipment, but adjusting the billing system. To me that makes more sense why the consumer plans are officially supported but they can't get a firm position on corporate plans because the billing of corporate plans tends to be a lot more complicated.
It's always sad when you want to give your money to a company and they just won't take it!