no connection to the internet


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so my sim card works &’ it shows me i’ve service &’ sth like “3G” or “LTE” or something, but when I want to look sth up in the internet, I can’t connect to the Network. Wifi works normally
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Community Power User
Community Power User
  1. Does your plan include data?
  2. Is cellular data turned on in the settings of your phone?


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Have you set a data limit in your phones settings that you may have exceeded?  Is there an active data block on your account?  Are you roaming?  If so, then you need to have data roaming enabled.