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my is freezing and shut down by itself.

my phone keeps freezing and shutting off on it own and I have had it fixed and it still causing problem I am 8 or 9 month away from a upgrade

Community Power User
Community Power User

More information is required.


  • Which phone?
  • Operating system?
  • What are you doing on the phone when it freezes then shuts down?
  • Any error messages?
  • Any problems with the battery or battery life?
  • What was repaired on it? / Who repaired it?
  • Has the phone been dropped or damaged at all?

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hey it samsung alpha not sure operating system on it. facebook and sometime other app that I use. no error message, battery life is good. I had the battery replace and I did a system reset, the phone has not been dropped or damage in anyway.