Where is support for the eSIM?

[technbio]

Speak to tech support at Telus this morning..he told me that they are testing reliable problem with iPhone esim..I don't understand i already have an Apple Watch with esim..that's works..don't understand the problem...

[toyotoys]

6 months since launch and not even a mention of support coming. Telus, you’re a joke. Byeeeeee!

[DarrenScott]

uh, so how's your 3 month exclusivity on eSIM theory coming along now?

[toyotoys]

Exactly Darren, Telus just doesn't want it's customers to have access to cheaper alternatives. They know people will use the second sim for a tablet plan or other.


Dear Telus, Stop being greedy and this won't be an issue. Anyway it's no longer an issue for me. I moved to Bell. I no longer need to carry a work and personal phone.

And Telus lost my $150/month

[paulguy2019]

I am with Telus now but I am thinking of switching to Virgin unless Telus supports ESim in the very near future.

[paulguy2019]

I am sorry but I will have to go to another supplier, probably to Virgin to get ESim support.

[DeanLubaki]

Exactly. And Rogers has it for business accounts now, so it was clearly not an exclusivity thing.

Dont forget to endorse the eSIM idea https://forum.telus.com/t5/Ideas/eSIM-support-for-all-GSMA-compliant-eSIM-devices/idi-p/92709/highli...

[PBA]

According to Apple, as of today (April 25, 2019) the following carriers support eSim on iPhone:

Canada

• Bell
• Fido
• Lucky Mobile
• Rogers
• Virgin

Telus already supports eSim in the Apple Watch, so... what's the hold up? I travel overseas a lot and need to shuffle sims for local data, which means I lose my Telus line while travelling. I've got two home lines and an Apple Watch that can be transferred to Bell or Rogers...

[paulguy2019]

I do not understand the hold up and I am really thinking of going to another carrier.

[pbsme]

I hope TELUS supports eSIM by the time I get my next iPhone. That’s likely to be in the Fall of this year. Otherwise, I would be looking elsewhere. 

[toyotoys]

Even Freedom Mobile support esim now. Let that sink in Telus. You are now the only of the major carriers in Canada not supporting it. Truly sad. It's a shame Telus attempt to block people using two carriers has now failed. Since all the others do support it. That and I already ported out. 🙂

The Future is Futile

[mlangley]

I travel a LOT and really want to be able to have a local sim functioning when I am abroad but don't want to "lose" my Canadian phone. What is the Telus policy and explanation??? Please help make use of the technology available.

[Syaoran]

You could use eSIM for the non-Canadian carrier in the countries you are traveling to.  

[toyotoys]

Sure. But then your limited to places that have esim available for prepaid...

[toyotoys]

Bottom line. Telus needs to get with it. Even Freedom supports esim.

[DeanLubaki]

By the way, interesting to see that your argument is falling apart....

[longtimeteluscustomer73]

When will Telus finally let me use the e-sim feature of my XR so I can use my telus sim from my work phone and personal number on the e-sim? eliminate a device to carry!!!!

C'mon get with the times it doesn't change the monthly charges you collect!!

I would have switched to bell but my work phone is telus and I am a longtime customer and like the service but I will switch if it isn't done by the time my contract is up!

[toyotoys]

I suggest anyone in this thread that wants eSIM to port out like I did. TELUS does not care and it’s quite obvious by now they have no plans to support it. Don’t give them another cent of your money. Vote with your wallet.

[PBA]

eSIMs from Telus coming sometime in the next 4 months? According to MobileSyrup:

"Telus and its sub-brands are looking to add eSIM and dual SIM technology later this year. However, Telus could not provide a specific time frame."

Meanwhile...

[pbsme]

iPhone 11 is about to go on sale. Still no eSIM support coming from Telus. I don’t really want to switch provider, but it’s looking like that might be the only option. This doesn’t make any sense!

[zadarblack]

I guess that Apple is also blocking carrier from activating pixel 3 , 3 xl , 3a and 3a xl esim? 

They all support it and are obviously not Apple device..

Care to elaborate why then Telus could not activate them by Esim? 

Think for a second.. 

[zadarblack]

You seem to not understand that google since pixel 3 all have esim... 

So this prove that its not about  a reserved deal as pixel phone not having esim support at Telus cannot be put on apple head. 

[zadarblack]

Yes its because of apple that Google pixel 3 esim are not supported as well right? make a lots of sens.. 

[Jordan2]

Is there anyone that can advise if eSIM is coming to Telus??

[toyotoys]

It’s been about 14 months since Apple released the iPhone XS. At this point it’s probably safe to say Telus has no plans to support it. Give your money to another carrier.

[Shellguard]

https://youtu.be/y0NWxpoK950

[mbp]

Don't waste your click on the video. Video summary: You need an eSim card with the QR code on it from Telus.

[Shellguard]

To me, video is better than words, but here the summary:

There is support for eSIM from Telus

Telus prints QR codes

iPhones and Google Pixels are both working fine

It should be available to a wider audience soon.

[DeanLubaki]

Two years to develop and eSIM solution and this is what TELUS comes up with? Instead of something smart like Verizon in the US that allows you to simply download their app, enter your credentials then load the eSIM on the phone? Instead of something like Freedom mobile where you can simply log in online to generate an eSIM QR code without needing to visit a store?
If this video shows the final solution TELUS is going with, I'm disappointed.

[toyotoys]

How much do you wanna bet you can't move your hardware sim on contract to esim?