Anybody experience this situation?
I lost Play store icon and no software using google play services works.
Tried factory reset several times.
Now trying firmware update using Kies and I see "WARRANTY VOID : 1 0x0500"
I read that this is a sign that my phone got rooted and may cause certain application to stop working.
Any idea? (Kies firmware update is still running, but I doubt it'll work)
Didn't Samsung replace Kies with Smart Switch?
If you loaded or attempted to load a custom ROM, touched the bootloader, or rooted a Samsung device that has KNOX, that can brick it. Samsung has apparently said that fixing this issue is not possible.
For some details: All you wanted to know about KNOX Void Warranty 0x1
XDA Discussion: Samsung Knox: Warranty Void Behavior