08-22-2014 10:21 PM
08-25-2014 07:31 AM
Hi can you please give us more details? What device model did you have which one is the new one?
08-27-2014 09:12 AM
Hello Kitkat01, in order to help, we'll need more information in regards to the accounts that you're asking about. Do you wish to activate a new phone on an existing account?