Software update inquiry for P20 pro

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Chay
Resident

Hello TELUS neighborhood,

 

I have bought a P20 Pro in March 2019. The OS 9 (pie) is already released for this device however when I check for new updates, it says that it's already at the latest (8.1).

 

Would you know when or why it's not updating on my device yet?

 

Thanks.

Highlighted
Community Power User
Community Power User

There are already existing discussions on this subject. Please see https://forum.telus.com/t5/Mobility-Devices/Software-update-p20-pro/m-p/93422/highlight/true#M10621


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