Software Update Schedule Discussion


Software Update Schedule Discussion

Very professionally done. You should really remove this page and put 'updates to come to Android phones one day, we're not really sure when.' I think I will be switching phones to the nexus devices to actually get updates faster than this half a snail's pace. The Telus experience is not one I'm impressed with. Makes me consider switching providers. 

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Hey @Mcfly just took a look and it looks like your post contained a URL to a page that was caught by our system. It flags any posts that contain links that aren't in our safe list.

@A_Kron why was my post removed? (it was the last post, a reply to mhinc)

@Dexopilis Not sure why you and others feel this is on Telus.  Telus or any other Canadian mobile provider haven't pushed updates since the CRTC forced all Canadian Mobile providers to sell devices unlocked and unlock current devices for free ( As of December 1st, 2017 ) 

The updates are pushed from Google to Samsung.  Then, once Samsung is confident with the release, they push the update directly OTA to Canadian Devices.  The Software Update Life-Cycle is now null and void.  This is the reason the schedule is never updated anymore until AFTER updates are pushed, if at all, and also the reason that you will find an "OS Update Schedule" posted from Samsung on "Samsung Members" Notices area.   If you don't believe me, contact Samsung or Telus and ask them yourself.

So long story short.  It's not up to Telus.  It's up to Samsung.  They do batches of OTA updates.  For example, when the OTA for the S8 hits in March, some people will get it on the first day, others possibly a few days later.  This is all done to avoid over loading the network.

Still waiting for Pie/OneUI update for the Note8. Today is the last day for Samsung to meet it's provisional target of February 2019 and then it's up to Telus. The sooner the better. Anyone got there official update yet for the Note8?

No I was testing to see how long it would take the device to automatically download and it did not so I forced a manual update.

Were you sleeping for a week lol 🕊
Helpful Neighbour

Currently downloading the Android Pie and Samsung One UI on my Note 9 from TELUS!

yup... installing the pie update on the s9+ and ios 12.1.4 for the iphone 7 plus both had updates

@Visii wrote:

Just received Android P with OneUI update for the Galaxy S9+. Installing now. Everyone go check yours!

Yep Everyone it looks like the Android Pie update is released OTA for S9 and S9+!

Just received Android P with OneUI update for the Galaxy S9+. Installing now. Everyone go check yours!

Note 8 - Jan Security Update is available. Just manually checked and installed it.

If you really can't wait, you can always flash the Rogers version with Odin. With Samsung, it's the same hardware Canada wide, and all their software is multiCSC, so it will work on any carriers device. It just detects your CSC on first boot, and installs the appropriate carriers bloat.

I have done it many times in the past. Sammobile, etc will have the downloads and instructions.

Rogers already started pushing out updates for the S9+. Guys at my work manually checked for updates and there it was...still no news from Telus. Which is very disappointing

@Maelstrom wrote:

I think you mean Feb 11 for Rogers.

I was looking at the S9 and S9+ which is scheduled for the 7th.


Telus Team Member

Telus Employer Solutions 

Looks like Rogers is scheduled to release the OTA on February 7th now(Pushed Back from the 4th) Hopefully that means Telus will release it soon.


Telus Team Member

Telus Employer Solutions


problem is it took them 1.5 years to get the phone sorted out to the point it stopped dropping calls and hollowness sounds like your in a tunnel when talking, only to find out it may have been my sim card. i have no issues with the phone now and i refuse to give it up even though i have a brand new iphone 7 plus and a s9+ sitting in their respective boxes.. not sure if it is the size of the phone or not but the s7 edge is the right size and weight for me and what i di. i refuse to sign a new 2 year contract as in a couple month i think i am giving up my phone as i don't use it much

Unfortunately once a Samsung device is 2 generations old, they typically abandon it. I'm in the same boat with my S7.

If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

well i am not looking for anymore updates for my phone anymore i heard that it won't be getting anymore s7 edge that is,this is from samsung communityScreenshot_20190130-112706_Samsung_Members[1].jpg

Would be nice if they kept the update schedule, up to date, heh.


Nothing past the last week of January...

What were you on b4 you went to pie beta were you on latest oreo BRJ2