problem is it took them 1.5 years to get the phone sorted out to the point it stopped dropping calls and hollowness sounds like your in a tunnel when talking, only to find out it may have been my sim card. i have no issues with the phone now and i refuse to give it up even though i have a brand new iphone 7 plus and a s9+ sitting in their respective boxes.. not sure if it is the size of the phone or not but the s7 edge is the right size and weight for me and what i di. i refuse to sign a new 2 year contract as in a couple month i think i am giving up my phone as i don't use it much
Looks like Rogers is scheduled to release the OTA on February 7th now(Pushed Back from the 4th) Hopefully that means Telus will release it soon.
Telus Team Member
Telus Employer Solutions
I think you mean Feb 11 for Rogers.
I was looking at the S9 and S9+ which is scheduled for the 7th.
Telus Team Member
Telus Employer Solutions
I have done it many times in the past. Sammobile, etc will have the downloads and instructions.
Just received Android P with OneUI update for the Galaxy S9+. Installing now. Everyone go check yours!
Yep Everyone it looks like the Android Pie update is released OTA for S9 and S9+!
Still waiting for Pie/OneUI update for the Note8. Today is the last day for Samsung to meet it's provisional target of February 2019 and then it's up to Telus. The sooner the better. Anyone got there official update yet for the Note8?
@Dexopilis Not sure why you and others feel this is on Telus. Telus or any other Canadian mobile provider haven't pushed updates since the CRTC forced all Canadian Mobile providers to sell devices unlocked and unlock current devices for free ( As of December 1st, 2017 )
The updates are pushed from Google to Samsung. Then, once Samsung is confident with the release, they push the update directly OTA to Canadian Devices. The Software Update Life-Cycle is now null and void. This is the reason the schedule is never updated anymore until AFTER updates are pushed, if at all, and also the reason that you will find an "OS Update Schedule" posted from Samsung on "Samsung Members" Notices area. If you don't believe me, contact Samsung or Telus and ask them yourself.
So long story short. It's not up to Telus. It's up to Samsung. They do batches of OTA updates. For example, when the OTA for the S8 hits in March, some people will get it on the first day, others possibly a few days later. This is all done to avoid over loading the network.
I've worked for a few years on the device team of a major canadian telco and the Software Update Life-Cycle is very much alive. Although it is true that updates are pushed from Google to Samsung, Samsung still needs to tweak things on their customization layer (in this case OneUI). The test loads are then sent to the carrier (i.e. Telus) for testing as each device still has an individual load that is specific to the carrier (even if devices are unlocked). The carrier ID of the load is present in the CSC . Why you ask? Well quite simply because not all networks are the same. Each network implements 3G, 4G and 5G technology differently because of deployment frequencies, band aggregation, RCS presence or not, VoLTE, VoWifi....the list goes on. A carrier has a few weeks to run their test plans and submit them back to Samsung in the 1st wave of testing before a 2nd wave happens with a corrected load. These days only 2 waves happen so that carriers don't slow down the process of a national update rollout...which goes out in batches as you point out...
i have no idea i am sill using an s7 edge i do have a s9+ but i can't seem to get used to the size and weight of it.. as for wifi calling i have never used it but after the security update on the s7 edge my phone only works if someone calls me if i call them they can't hear me even if i yell at the phone so slowly they are disabling features and making us switch to newer phones...phone worked great till the last security update now it became a door stop/tire chock when i work on my car
@Mustang_Driver I really don't think anyone is purposely disabling features or breaking things to force you to upgrade.
I haven't seen any other complaining about the same issues. Have you tried a factory reset to correct the issues?
i think the big companies do intentionally erase code in products near end of life because if they didn't then the older phones would still be in working order, after i installed the last security update my phone has done some whacky stuff even after i factory restarted it, i will only hold a charge for 3 hours now as to where it would be good for 2 days, will not connect via bluetooth to my OBD2 Sensor anymore,my bluetooth headphones only one side works now,ghost calls(nobody on the other end when you answer,when you call person that you called cannot hear you but you can hear them) so yeah some lines of code might be missing to make the phone seem like its acting like it's time to give it up but after June i am giving my contract up and NOT renewing it..... i pay close to 85 dollars per month for 300 minutes and 1 gig of data i think as canadians were are being over charged for everything as soon as it crosses the border verizon 4 lines w unlimited data for 100 per month i think i might go with Freedom mobile next but i need to look further into them..... 10gigs per month for 60 dollars that is still a better deal then i can get with telus even after talking to the retention team
@Mustang_Driver I know people using Galaxy S4s that still work fine. Updates on flagships are only done for 3 years. I also have an old S7 just received a security update the other day, still works great. No issues.
As for prices. Yes, it's nuts for Canada, not just Telus. But all the big one. Freedom is great, IF you are within their coverage area. Unfortunetely I am in Fort Erie and it's not quite there yet. There are too many surrounding blurbs of light orange.
Before I commit. I need to see 100% coverage for the entire Niagara Region.