Very professionally done. You should really remove this page and put 'updates to come to Android phones one day, we're not really sure when.' I think I will be switching phones to the nexus devices to actually get updates faster than this half a snail's pace. The Telus experience is not one I'm impressed with. Makes me consider switching providers.
I'm just waiting to get an update from SAMSUNG for my S7 Edge as the phone i have is a POS to start with for calls Once they get the kinks worked out for the Network on my phone i might be happy with it but as it stands it is only a TXT'ing phone as that seems to work flawlessly. I have complained about the phone since i got it and telus said there was nothing they could do for me unless i bought out the phone and got a new one with an upgraded contract... so i originally went from $40 to 45+20 for data now i pay 55+30 for data which i never use as the network LTE is turned off and i only use WIFI and for 300 minutes i only use 5 minutes per month... i am better off cancelling my contract and going pay as you go... for me it makes alot more sense
WELL i got up this morning and did a manual software update check and low and behold there it is a 1.3Gb download waiting in the wings mind you i never received the OTA notification but it was there now i have 8.0.0 running on the Samsung s7 Edge hopefully the phone will act a little better and am hoping that the call drop feature has been resolved new Base-band G935W8VLU3CRE3 and build is R16NW.G935W8VLU3CRE3 like i say i have the s9+ and i just haven't been able to pry the s7 away from my hand and use it yet still in the box after 4 weeks after acquiring it
Samsung is known for being slow to release major updates. https://www.theandroidsoul.com/samsung-android-9-pie-update/ has a chart of estimated release dates for the US. Canada is usually a little behind the US.
|Device||Android Pie eligibility||Expected release date|
|Galaxy Note 9||Eligible||Q1 2019|
|Galaxy Note 8||Eligible||Q2 2019|
|Galaxy S9||Eligible||Q1 2019|
|Galaxy S9+||Eligible||Q1 2019|
|Galaxy S8||Eligible||Q2 2019|
|Galaxy S8+||Eligible||Q2 2019|
|Galaxy S8 Active||Eligible||Q2 2019|
|Galaxy S8 Lite||Eligible||Q2 2019|
|Galaxy A8+||Eligible||Q3 2019|
|Galaxy A8 (2018)||Eligible||Q3 2019|
|Galaxy A8 Star (A9 Star)||Eligible||Q2 2019|
|Galaxy A6||Eligible||Q2 2019|
|Galaxy A6+||Eligible||Q2 2019|
|Galaxy J8||Eligible||Q3 2019|
|Galaxy J7 Star||Eligible||Q3 2019|
|Galaxy J7 Duo||Eligible||Q3 2019|
|Galaxy J6||Eligible||Q3 2019|
|Galaxy J4||Eligible||Q3 2019|
|Galaxy J3 2018||Eligible||Q3 2019|
|Galaxy J3 Star||Eligible||Q3 2019|
|Galaxy Amp Prime 3||Eligible||Q3 2019|
|Galaxy On6||Eligible||Q3 2019|
|Galaxy Tab S4||Eligible||Q2 2019|
|Galaxy Tab S3||Eligible||Q3 2019|
|Galaxy Tab A 10.5 (2018)||Eligible||Q3 2019|
Samsung hasn't released anything in North America yet. The S9 will get it first. Eventually the S8 will also, likely a couple months+ after the S9. Samsung likes to release updates on a country by country basis. Typically starting in Europe.
Now depending on which website you look at, the release dates vary a couple months. The dates also don't specify which country the release date is for either. German S9s were the first to get Pie. One listing I found shows a list of countries that will be getting Pie sooner. USA and Canada are not on that list. Canada usually gets the update after the USA gets it. It would be nice if Samsung just had a global release rather than staggering it.