Very professionally done. You should really remove this page and put 'updates to come to Android phones one day, we're not really sure when.' I think I will be switching phones to the nexus devices to actually get updates faster than this half a snail's pace. The Telus experience is not one I'm impressed with. Makes me consider switching providers.
I agree. Samsung has released the OS update months ago and TELUS continues to delay the launch of an already proven OS. How long does it take to test an OS on the TELUS network? This is getting to be ridiculous. I hope TELUS losses subscribers over this and then maybe they will wake up.
@kbieth @wat- Samsung has yet to announce any release of Nougat in any form of in Canada. Nougat was was only announced in the USA very recently, not months ago. It didn't finish beta testing until the end of January. If anything, Canadian users should be actively voicing their concerns to Samsung to release the update at the same time the Americans get it. I don't see anyone posting comments along those lines on Samsung's twitter or facebook pages so far. Samsung always releases updates to Canadian carriers quite some time after the USA.
When Samsung announced the American release, the carriers had it out fairly shortly after. Hopefully they'll announce it for Canada soon though I still think Canadian users really need to raise hell against Samsung as there's no reason why they should be delaying things this long. They release by country typically instead of a global release.
If they release it end of March, that'd be great but Samsung has remained very silent about Canada. "Coming Soon!" could mean weeks or months. Roger's isn't setting a date. There's even comments on their forums that for the Marshmallow release last year, "Coming Soon!" was the status for 6 months so it's easily possible that is applicable to Nougat this year. Roger's users have the same complaints on how long Samsung is taking as we all do here.
Biggest problem is that the update Samsung is going to release is only 7.0 and not the latest 7.1.1. It'll be anyone's guess how long it'll take the latest update to be released by Samsung.
Bell, SaskTel, and Freedom released the Nougat update for S7 and S7 Edge.
I saw that as well but the release is 7.0 i heard somethimg about a 7.1.1 update so i guess we are still gonna be waiting.... also i was going to switch to the iphone 7 s or plus but i just cant bring myself to buy an apple product especially when i have a balance on my google account
Do you mean Telus will be skipping the 7.0 and going to 7.1.1 directly?
LOL. They can't deliver 7.0, forget about 7.1.1. You will never see 7.1.1 on GS7. You will change a phone before Telus roll out 7.1.1 update.
Again Telus has updated their Software Update Schedule page and still no mention of 7.0 for the S7 and S7 Edge. Most other Canadian carriers, including 2 of the Big 3, have already released the update (Bell/Virgin, SaskTel, Freedom, Eastlink) or have provided a target release date (Rogers). Come on Telus, at least tell us something. I'd prefer to get the update straight from Telus but may just cave and flash firmware from one of the other carriers or change my CSC to force an update like some users have. Thanks for the wonderful customer service Telus...
Telus representative said over the phone that they didn't get the Nougat from Samsung because they don't want it. They said it's full of bugs on Pixel and Nexus 6 phones so they will not launch the update on GS7/GS7 Edge.
So we have only 3 options to get the long expected update
1. Flash it with Odin
2. Change the CSC and force the update from another carriers or
3. Change the carrier (Telus)
Looks like Telus is skipping the Nougat update.
Why don't you answer our questions Telus? Nice relationship you have with your costumers. Why do you have this page if you don't read it? Is it hard to let us know about your progress and approximation date, the plan about pushing out the new update. It's not shame to be the last one, it's shame not to communicate with your costumers. And please don't answer "we don't know" cause we don't ask about exact date, we ask for a info how far you went with the update and when we could expect the update out. Is it hard to give us at lest an idea while every other carrier enjoying the update rolled out already. And don't forget that we are on a security patch from November 6. It is April soon. Six months old security patch.