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Software Update Schedule Discussion

Just Moved In

Very professionally done. You should really remove this page and put 'updates to come to Android phones one day, we're not really sure when.' I think I will be switching phones to the nexus devices to actually get updates faster than this half a snail's pace. The Telus experience is not one I'm impressed with. Makes me consider switching providers. 

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so far the only issue i have had is it will NOT stay connected to my WIFI but i haven't tried to make any calls with it as of yet but there were a few features added that i need to get used to but over all seems easy on the battery

Well, I installed the update last night.  No problem with the installation.  (Still glad I backed up my phone).

Seems to be working pretty good.  No connection problems.  Wi-fi and Network and Knox mode are problem free.  Calls seem to be going through faster too.

Only issue so far, is a couple of times the phone froze up and restarted itself.  I'll be watching for that. 

Battery is draining faster than I'd like, but it was starting to act up before the update.  I'll be watching that.  I've seen some complaints, online, about battery draining issues.


I noticed that Telus has NOT updated yet.  The update schedule info is over a week old.  Such a shame that Telus is not keeping this accurate.  


Yeah the phone seems to be about the same except for the battery drain issue after charging it i unplug it and within about 30 minutes i am down to 85% without even touching it, i tried to factory reset it and still does the same thing, i am thinking about trading it in for the iphone 7 plus i just don't want anything to do with apple on my computer at home but thats another story

I have to ask.  The S7 update to Android N isn't on the Updates Page?  Why is it not updated?


Hi there, sorry about the late reply.   Our update schedule is a delicate balance between both our approval process and our partnership with the OEM's. Sometimes we will not be able to update the schedule as regularly as we would like, though we try hard to publish the latest available information as possible. As you are likely already aware, Nougat for the S7/S7 Edge has started rolling out at the beginning of the week continuing through the end of the month.   Thanks for your patience. 
This was the reply i got when i asked

I see the schedule was updated now.  Hope to see the S6 next for Android N, usually it follows the 7 about a month later.

Fingers Crossed


Off topic to begin: Why can't I post a comment in a thread without replying? Am I missing something? I won't be surprised if I am. Smiley Happy


On topic: I took the Nougat update yesterday. Battery drain is an issue, though I purposely left enabled the "battery optimization" when asked. I'll turn it off today and see if the battery drain stops. My Gmail app has gone British, with the "trash" label replaced by "bin," and other annoyances. It takes more touches to reach some often used settings, and panels are vague, not good for the visually impaired, such as I am. The notification panel is particular hideous for me, much smaller and hard to see to pull down, and then so vague. Can I increase the size of that somehow? The default keyboard is so undefined now it's trash, or bin, whatever. The blue light filter is the only good thing about this update for the visually impaired. I'm not impressed overall.



Community Power User
Community Power User

@Lola wrote:

Off topic to begin: Why can't I post a comment in a thread without replying? Am I missing something? I won't be surprised if I am. Smiley Happy

Not sure what else you might call the action you take!  Other than being the first post, presumably you are replying to some part of the content, else you should be starting a new thread!  Choosing a particular post to reply allows you to quote the content, which is why there are reply buttons everywhere.


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On a long thread, a person may want to remark the thread topic without replying to anyone specific. It's bad internet etiquette to reply to someone if you're not answering them at all, but rather making a remark on the thread topic that has nothing to do with what they said. Comment and reply have different meanings on social media. I've never seen a comment section without the ability to comment without hitting the reply on someone else.

To be fair 7.1.1 may not even be necessary as its basically only bug fixes and optimization on the pixel phones. We may never see 7.1.1 because we probably won't need it. Or they'll update bug fixes with the security patches (if they actually decide to start pushing security patches after 7 is released). From what I've heard 7.0 on the S7 is extremely well optimized and doesn't really require anything further except minor bug fixes that only a few handsets will probably ever encounter. I agree Telus is really bad at pushing out updates but its not Telus' fault for not updating it past 7.0, cause chances are the S7 won't need it

Again Telus has updated their Software Update Schedule page and still no mention of 7.0 for the S7 and S7 Edge.  Most other Canadian carriers, including 2 of the Big 3, have already released the update (Bell/Virgin, SaskTel, Freedom, Eastlink) or have provided a target release date (Rogers).  Come on Telus, at least tell us something.  I'd prefer to get the update straight from Telus but may just cave and flash firmware from one of the other carriers or change my CSC to force an update like some users have.  Thanks for the wonderful customer service Telus...    

I wouldn't even call it updating it. They never actually show a projected date when anything is receiving an update it just shows what already has received an update and the date. Telus' update schedule is embarrassingly bad, they need to totally rethink the structure of it cause right now its completely useless

Nailed it. "embarrassingly bad". All my friends here at work have Nougat.. Bell customers.. ugh.. thanks Telus.

Telus representative said over the phone that they didn't get the Nougat from Samsung because they don't want it. They said it's full of bugs on Pixel and Nexus 6 phones so they will not launch the update on GS7/GS7 Edge.
So we have only 3 options to get the long expected update
1. Flash it with Odin
2. Change the CSC and force the update from another carriers or
3. Change the carrier (Telus)
Looks like Telus is skipping the Nougat update.

I can completely say that's 110% bs. The S7 is one of the most stable versions of 7.0. That representative just wanted you to stop asking questions. That would be the most idiotic thing for Telus to do and I would be immediately cancelling my contract and going someplace else because that is terrible customer service

Well I've been watching the Samsung firmware roll in, and I wasn't aware the Telus S7 + E didn't have Nougat yet. That will be a kick to the teeth for S7 owners if my S6 gets Nougat first. Sadly though Telus has always been rather slow with their updates, except maybe a few odd times.

I for one will not be using Telus in the future with all these untimely updates, and their ridiculous "update schedule". Not to mention how many lemons my wife and I have had with the LG G3, G4, and G5 Telus variants. This is my last device with you Telus, good riddance!

Friendly Neighbour

I see no mention of the Samsung Galaxy Note 5 getting the Nougat update.  Please tell me that Telus and Samsung didn't jointly decide to exclude Note 5 users in Canada on Telus handsets from getting this update. 

Community Power User
Community Power User

The Note 5 was released in late summer 2015. Samsung has, in the past delayed, or ignored phones of similar age from updates. At the moment we don't know, but a number of enthusiast sites suggest a March release for US carriers, and it is usually a while after that for Canadian release.


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Friendly Neighbour

@NFtoBC I realize that updates would be available for newer handsets first but the Galaxy S6 is an older device than the Note 5.  I have one of those in the house too.  1 S7 that has the update already.  And 2 Note 5's that I hope will be getting the update.  A couple of years ago the rest of the world got the Lollipop update on the LG G2 but LG/Telus did not update their customers to Lollipop.  Given this tendency and the fact that it's not listed yet, I have an uneasy feeling that the same thing is about to happen.

Just Moved In
Is the 7.0 update going to be released for the LG G3? If so, when? If not, why not?