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Software Update Schedule Discussion

silentace7
Just Moved In

Very professionally done. You should really remove this page and put 'updates to come to Android phones one day, we're not really sure when.' I think I will be switching phones to the nexus devices to actually get updates faster than this half a snail's pace. The Telus experience is not one I'm impressed with. Makes me consider switching providers. 

558 REPLIES 558


@Philip75 wrote:

Still no sign of the latest 10.3.2 release from last year on my Passport so I wouldn't get your hopes up! My wife has an unlocked Passport and she got the update the day of release. I won't be getting phones through Telus ever again. If they sell phones, they should be supporting them properly!


I got the 10.3.2 update for my Z10 through Telus. My phone is locked.

 

Shane.

With all due respect, that argument of carrier testing doesn't make sense to me. I'm sure the provider has tested it out plenty before it gets to the carrier. I see that as a way for the carrier to drive people from a certain make of phone toward ones they favour and get better compensated on. Why else would they hold off on releasing the updates? If the carrier is doing something "special" with their networks, Nd it's causing issues with the software, who's problem is that? I mean aside from the customer.

Good luck in the store. When I asked where I can buy moto mods the employee shruged and suggested ebay.

Efuhrimann
Connector

Is there any word on when Telus will be updating the upgrade schedule last listed was on December 5  and still no word on the Moto Z I only see a listing for the Moto Z play

I see it has now been updated Thanks Telus

I just chatted on twitter with support. The Moto Z update is starting today, and will continue to roll out over the next few weeks.

Hopefully it fixes the super quiet notifications. That's the only gripe I have with this phone. I always miss them because they are so quiet (yes, I have the volume cranked up). It's a known issue.

@Techjunkie Here's hoping. My wife thinks I'm ignoring her texts.

Maybe you are......... Lol

Blutroll
Neighbour
When will telus be releasing the BlackBerry 10.3.3 OS update? This was announced couple weeks ago and I had heard some telus customers had received it, but nothing on my devices yet.


@Blutroll wrote:
When will telus be releasing the BlackBerry 10.3.3 OS update? This was announced couple weeks ago and I had heard some telus customers had received it, but nothing on my devices yet.

Really? I wasn't aware some customers have already received it. If that's true, then it shouldn't be much longer.

 

I have a Z10.

 

Shane.

Smitty52
Connector
Hey Guys. Patiently waiting for the Nougat update for the Motorola Z that I just recieved. Your update page is saying today, and it's not there. I would appreciate an update please. Thanks

NFtoBC
Community Power User
Community Power User

@Smitty52

 As stated in the post immediately preceding yours: The Moto Z update is starting today, and will continue to roll out over the next few weeks.

 

 

NFtoBC
If you find a post useful, please give the author a "Like"

@Smitty52 Ummm....look at my post DIRECTLY ABOVE YOURS....

NFtoBC
Community Power User
Community Power User

@Techjunkie

    Did you know you could 'mention' someone in the forum by using the '@' symbol before their username?  I often use to to ensure clarity in a post, as done here.

 

   You can also edit a post by using the functions under the caret at the upper right corner of any of your posts.

 

 

NFtoBC
If you find a post useful, please give the author a "Like"

@NFtoBC Why, you indeed can!

 

Edited! lol

Techjunkie
Advocate
Still nothing. Have they actually pushed out the Moto Z update to anyone yet? From what I can find online, nope. Rogers has, or at least they've started.

Some people are reporting issues after the update. Constant reboots, etc. Maybe they pulled the update because of it.

Edmontonchef
Connector
Not so patiently waiting for Telus Nougat on my Z

Aaaaaaand still waiting. Has anyone received the update yet?

Nope.... 4 days till 2017 and nothing
WTF?

Nighthawk
Community Power User
Community Power User

The update page says Target date. It's not a concrete date set in stone. Previously some news articles out there say the roll out could be closer to the end of Q1 for the general release. Any releases that are made are not sent out to all devices at once either if it did actually start coming out December 19th. 

 

It's also Christmas. So unless your phone is a smoldering mess, like a Note 7, give it some time.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

@Nighthawk End of Q1? That sounds crazy. It's not like there's that many Telus Moto Z owners in Canada. If the rollout has started there's no way it should take until March.