Software Update Schedule Discussion

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Nik
Resident

I have a 1st gen Moto G.  The Lollipop update introduced problems with no sound during calls This happened to me after plugging it into a usb port (to charge) on a device that also allows USB media transfer (which i didn't even care to use).  No clear fix at present except factory reset which I'm getting rather sick of doing and it only crops up again anyways.  I've hear marshmallow builds don't have this problem so I'm hoping Telus, being the caring people they are, will release this for my rather old phone which is now severely compromised as an actual phone but still works great in other respects.  Any news on this?

darderb
Connector

Is there any timeline on when the GS6 will get the latest software/security updates? I see the GS7 and GS5 received updates recently, but no mention of the GS6. 

Community Power User
Community Power User
@darderb A number of folks received an update to Galaxy S6 edge a week or so ago. http://forum.telus.com/t5/Mobility-Services/6-s-edge-won-t-Connect-to-wifi-after-did-it-uodate/td-p/...
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darderb
Connector

I just thought it was odd that the GS7 received the update, but not the GS6. I'm not having any issues with my phone, nor am I in any rush to update it. You would think if they updated the Edge model, they would update the standard as well.

Community Power User
Community Power User

Apparently there are enough differences, that the basic software is different. LTE or VoLTE came to the Galaxy S6 before the S6 edge.

 

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mhinc
Ambassador

12:00am EST just received the Bug Fix + Security Update on my Galaxy S7

Screenshot_20170619-001007.png

 

Mustang_Driver
Advisor

I got the update about a week ago.... i didn't notice anything different but my phone still seems to drop calls after 45secs to 1m30secs seems to be either a phone issue or a telus issue but they did reboot my phone on thursday and told me to try it and see if that solved my issue, I told them if it didn't i was going to run it over and send it to them and claim it against my accidental breakage and get another phone maybe the iphone but i don't want to give up an android yet

mhinc
Ambassador

Just got another updated after the June 19th update today June 20th.  It was small, 200 some MB. 

Anyone know what this was for specifically??

Community Power User
Community Power User

Was it the Carrier Update, which often arrives shortly after an OS update?

 

If so, the content is not usually described.

 

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WesBogs
Resident

When will the Samsung A5 SM-A500W Marshmallow 6.0.1 update be released? It appears Rogers is being pushed, when will TELUS push its version?

Community Power User
Community Power User

Please have a look at here as well as here this is the latest information that is known. How far a long in testing is not divulged to us.


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parabellum
Neighbour

 hi WesBogs,  

 

did you get yours updated?

johnshaft
Resident

Where is the November 14 update for the Samsung Galaxy S7? Has it been delayed or is it being skipped? I have not received the update and all carriers except Telus have pushed out a November update. Smiley Frustrated

Community Power User
Community Power User

The dates are tentative +/- subject to change. Not etched in stone so to speak. Once it passes all internal testing it will be pushed out.


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parabellum
Neighbour

Matthew 20:16 

“So the last will be first, and the first will be last.”

 

Smiley Happy

Mustang_Driver
Advisor

Well if it's anything like the last update make sure you have MOBILE DATA turned off. i unexpectedly went to sleep one night and the phone downloaded the last update and all play Store updates and pushed me over my 1.5Gb data limit....... was NOT impressed in the least as it happened at the beginning of my billing cycle and was restricted to WIFI only for a month.... anyhow i hope they incorporate a way that updates will only be D/L'ed on wifi as i have my phone setup that way and it still reverts to mobile data.....and the PHONE gets annoyingly HOT i just hope it doesn't pull a note 7 in my pocket

Community Power User
Community Power User

@Mustang_Driver,

  Are you aware that Telus now offers data buckets as add-ons to your monthly plan, which you can apply on an as-needed basis? Works perfectly for the situation you were in. Find them through 'My Account' if you need them.

 

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parabellum
Neighbour

I managed to install Nougat 7.0 on my sm-a500w, but it wasn't through a regular update though...

darderb
Connector

FYI - Galaxy S6 received an update yesterday. So far only issue i have had is not be able to receive MMS messages. I know there's s setting somewhere.

davidsmith
Resident

Samsung pushes out September security patch for the Galaxy S6 and Galaxy S6 edge in Europe. 
the OTA is being pushed out in stages. However, if you’d like to see if it’s ready for your device simply follow these steps: Settings » About Device » Software Update » Update Now.