cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Software Update Schedule Discussion

silentace7
Just Moved In

Very professionally done. You should really remove this page and put 'updates to come to Android phones one day, we're not really sure when.' I think I will be switching phones to the nexus devices to actually get updates faster than this half a snail's pace. The Telus experience is not one I'm impressed with. Makes me consider switching providers. 

558 REPLIES 558

sanayp
Connector

There seems to be an error above as the Alcatel Idol 3 (5.5") seems to be listed twice with different dates.

Now, idol3 not listed at all 😞

 

now that Alcatel has begun sending 6.0.1 to unlocked US phones, will Telus be putting the phone back on the update schedule?

dru
Community Manager
Community Manager

We've had to revise the date but we'll be updating our schedule with the new date shortly 🙂

dru
Community Manager
Community Manager

@sanayp Edited. Thanks! 

Shane
Leader

My BlackBerry Z10 is currently running OS 10.3.2.2474. When can we expect 10.3.2.2876?

 

Thanks,

Shane.

sanayp
Connector

@Newmarket  It takes a few days to each all devices and regions of Canada.

Malek777
Connector

I wonder if the June security update for the s7/s7 edge will be released this month!

Ssgs
Just Moved In

Same question here, when is Alcatel idol 3 getting update. Just let us know if its getting and when or not at all.... 

Nighthawk
Community Power User
Community Power User

Alcatel did just release Marshmallow for UNLOCKED Idol 3s in the States. No mention of when carrier locked ones will get it, or Canada.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

Malek777
Connector
Why isn't the s7 receiving it's monthly updates just like the nexus 6p and blackberry priv? Samsung releases the firmware and telus is responsible for testing and releasing it. Ughhh

A_Kron
Community Manager
Community Manager

Hey @Malek777,

 

It is currently at the discretion of the OEM whether or not they roll-out monthly security patches. We have received word from Samsung that they do expect an update next month that will likely bundle the June & July security updates. 

 

Keep an eye on the software update schedule for the latest dates. Smiley Happy

 

A newer update always builds up on the one before that. There is no such thing as bundling security updates. That defeats the purpose. The only reason here is that the carrier does not find it feasible to work on patches every month. Too bad there is a lack of courtesy to the customer to simply admit that, or to provide the option to switch to the Samsung update channel.

Telus probably isn't even aware of the battery drain on the current Galaxy S7 build.

Nighthawk
Community Power User
Community Power User

No battery drain for me on my S7 using the latest software.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

You should probably check your battery details then.

I did, nothing is wrong. It's just android system is high on the list after the April update. Hopefully will get fixed soon

Sorry, meant to quote Nighthawk.

Telus has finally delivered on the update. Great news for the s7 😊👍👍👍

Well, that's good to hear. I am surprised. Thank you TELUS. What's the first verdict Malek?

Malek777
Connector
Received marshmallow of the idol3 today. Phone seems snappier. Now Waiting for the s7 edge update to address the battery drain.

cryptodon
Connector

Can the forum moderator confirm that the Samsung Galaxy S5 Active, Note 3 and the Galaxy Tab A are not being up graded higher than android 5.00 so I can go forward with installing a custom firmware as the continual bugs, lack of security updates and extremely poor battery life in version 5.00 are irritating i am tired of having to deal with them.  The Samsung hardware is excellent only the firmware does not meet good quality. 

Malek777
Connector
No s7 updates on the horizon I'm fairly confused on how blackberry can manage to push updates faster than samsung when the s7 has been the best selling phone in canada. I'm not sure if Telus is stalling or samsung. Samsung has already released the firmware internationally. The US carriers are already pushing the update but the big three are stuck in April. Quite disappointing.